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22/02/2017

EU Victims Day 2017 - How can we improve our support?

United in support of victims of crime


 

#EUVictimsDay is a day dedicated to raising awareness of the rights of victims of crime, as well as to fuelling the discussions on how to move towards better support mechanisms.

Our societies can benefit from existing technologies to address challenges to victim support; EENA is working on different topics that contribute to that cause.

 

Caller location

In an emergency every second counts. When a person calls the emergency services for help, they have the right to be found by emergency responders quickly and accurately. EENA is working to contribute to the improvement of emergency location so that victims of crime can get the help they need. An example? Advanced Mobile Location (AML), a caller location technique that drastically improves emergency location accuracy and is already taking Europe by storm.

 

Accessibility

People with disabilities, such as deaf and hard of hearing, have the same rights as anyone else. When a person with a disability is the victim of an attack, he/she must be able to access emergency services as easily as others. Take a look here and learn about our recent event on emergency services and European legislation, and its connection to accessibility to emergency services.

 

Public warning

EENA is an advocate for an efficient European public warning mechanism. An EU-wide public warning system should be in place, able to notify Europeans on their mobile phones about ongoing/upcoming threats.

 


 

You might find interesting:

  • "How the EU is saving lives" - Opinion piece on Advanced Mobile Location, available here
  • Advanced Mobile Location information, available here
  • "112 & the European Electronic Communications Code" - EENA event on the European Commission's recent telecoms legislative proposal, available here
  • "Enough is enough" - EENA press release on the need of a public warning system after the terrorist attack in Nice, available here

 

EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.

The EENA memberships include more than 1300 emergency services representatives from over 80 countries world-wide, 80 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.