Mr Macron is the new French President – What does it mean for the 112 service in France and in Europe?

--- Version en français ici ---


Yesterday France elected Mr Emmanuel Macron as the country’s new President. EENA would like to congratulate him and wish him every success within his new role.

Mr Macron has many challenging tasks to face, public safety being one of them. France can have a great impact both on French citizens but also on Europeans.

The bad news? There’s a lot that needs to be done.

The good news? It’s easy to do them.

Improvement of the 112 service is relatively easy; but we need political will and concrete actions both at the European level, as well as in member states, to improve topics like:

  • Raising awareness of the common European emergency number 112;
  • Improving the accuracy of caller location when a person in distress calls emergency services;
  • Introducing a Europe-wide public warning system to alert the population in case of a threat;
  • Providing people with disabilities access to emergency services that is equal to their peers;
  • And more…

We wish Mr. Macron and his team the best of luck with this important work. EENA is available to help any way we can towards this cause.

EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.

The EENA memberships include more than 1300 emergency services representatives from over 80 countries world-wide, 80 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.