#Attacks: Social Media & Public Warning

What did we learn during the event?

Date: 13 October 2016

Time: 13:00 - 18:00

Where: Brussels, Belgium


Overview of the programme HERE


On 13 October, we gathered in Brussels with decision-makers and stakeholders in the public safety and civil protection field, for the 'Public warning & social media' event. We heard from experts about public warning systems in Europe and the use of social media in crises, and we discussed what lessons we have learned from the recent attacks in Europe.


We would like to thank all speakers and attendees for joining us and for the excellent debates on where we are and the way forward!



* Please note that some presentations are not available after the event.


Want to see the online comments?
Check Twitter for @112_SOS and #PublicWarningEU.


What was the aim of this event?

The recent attacks in many European areas have put to the test our public warning systems and have exposed the power of social media in times of crises. This EENA event provided a platform for the sharing of experiences and best practices among decision-makers and relevant stakeholders.


Who attended? Decision-makers and professionals in the field of civil protection.

EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.

The EENA memberships include more than 1300 emergency services representatives from over 80 countries world-wide, 80 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.