'Twitter class' for emergency services - Webinar

Optimising the use of Twitter in emergencies

The use of social media, especially Twitter, during emergencies has seen a huge increase in recent years. This trend is also followed by emergency services and public safety officials, who see a great potential in this tool.

But challenges still exist. Understanding Twitter's full capabilities, what it can do during emergency situations, as well as how emergency services can incorporate it in their toolkit, is key to addressing these challenges.


We invite all EENA Members from emergency services & public safety to join us
and hear all about maximising Twitter's potential in emergencies!


Join the webinar to hear directly from Twitter how it can be used and get tips that will help emergency services maximise its potential in the control room.


 Webinar: Twitter class for emergency services
 Date: 18 October 2016
 Time: 15:00-16:00 CEST (Brussels time)
 How to join: See below


How can you join?

Would you like to join the webinar? Send an email to Petros Kremonas at

EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.

The EENA memberships include more than 1300 emergency services representatives from over 80 countries world-wide, 80 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.