eCall implementation in Lithuania

New EENA case study document available!

eCall implementation in Lithuania




With a large number of European countries getting ready to handle eCalls, the topic has gained much attention, with many emergency services and public authorities interested in learning from others' past experiences.





EENA is happy to present to you the “eCall implementation in Lithuania” case study document, with the aim of sharing the experience of Lithuania with countries currently undergoing the same process.

In November 2015, two 112 PSAPs in Lithuania (in the cities of Vilnius and Klaipeda) were upgraded to be able to handle 112-based eCalls. This case study focuses on three main parts of this experience:

  • The eCall upgrade of the 112 PSAPs;
  • The tests of the eCall flag functionality in Mobile Networks;
  • The relationship of the Lithuanian Emergency Response Centre (ERC) with commercial in-vehicle emergency call services providers (TPSPs).

EENA would like to thank Tadas Maroscikas (EENA Operations Committee Vice-Chair and Deputy Manager of the Lithuanian 112 Emergency Response Centre) for his great contributions to this document.




EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.

The EENA memberships include more than 1300 emergency services representatives from over 80 countries world-wide, 80 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.