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08/04/2015

EENA 'Access to 112 from Private Networks' NG112 document now available!


At a very early age, we teach our children the number to call in the event of an emergency. We promote a single number, from any device, anywhere. We don't teach them about trunk access codes (typically 9 or 0 in businesses and hotels), we don't teach them about voice over IP number portability, we don't teach them all of the modern technical innovations that allow our  communication devices to be accessible from nearly anywhere on the planet, while using wireless technology to connect to the Public Switched Telephone Network. All of this creates a chasm of assumption and reality.

On the positive side, intelligent private networks exist, and are a treasure trove of valuable information and environmental details, crucial to public safety agencies in the time of an emergency.

In addition to highlighting the problematic connectivity of today's networks, this paper will explore potential paths forward, utilising concepts and constructs that are commonplace in today's Internet enabled networks, and how this existing data can be utilised in a cost-efficient manner to provide public safety with critical lifesaving information that is sure to reduce the time of response, increase the accuracy of that response, ultimately having a positive impact on the health and well-being of citizens. This paper will also make some practical recommendations in an attempt to raise awareness, highlight existing gaps and strengthen the legislative framework.

You can read the document here.

EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.

The EENA memberships include more than 1300 emergency services representatives from over 80 countries world-wide, 80 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.