Report update: EENA progress on the actions agreed during 'EENA Members Workshop' 2015

Caller location, social media, emergency apps, & more: Progress on 'EENA Members Workshop 2015' actions

It has been almost 1 year since the EENA Members Workshop took place on 19-20 October 2015. For 2 days, EENA Members worked in 15 workshops on technical, operational and legal aspects of topics related to the emergency communications field.

After the event, EENA published a report summarising the work undertaken by EENA Members, as well as the next steps defined.

EENA committed to provide updates to our members explaining the status of the agreed next steps. After the first update (published on 03 March 2016), we are happy to announce the publication of the second ‘EENA Members Workshop’ update!

Read the document to learn about the progress made in each of the 15 workshops, as well as what remains to be done!



* Please note that for optimal quality, we encourage you to download the report to your computer.

Workshops overview:

  1. VoIP access to 112
  2. Private Networks
  3. Multichannel accessibility
  4. eCall and TPS eCall
  5. 112 Apps: What public authorities need to do
  6. Transnational call database
  7. Geographic Information System – GIS
  8. Internet of Things and M2M
  9. Advanced Mobile Location (AML) deployment
  10. NG112 transition: What should PSAPs do?
  11. Remotely Piloted Aircraft Systems and the emergency services
  12. Advanced Mobile Location (AML) V2
  13. NG112 Communications plugtest
  14. Social Media communications during emergencies: Authority to Citizen
  15. Article 26 – Universal Service Directive

EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.

The EENA memberships include more than 1300 emergency services representatives from over 80 countries world-wide, 80 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.