Smartcities & emergency services – All you need to know!

New EENA Operations document now available

Smartcities & emergency services – All you need to know!





EENA is happy to announce the publication of the “Smartcities & emergency services” document by the EENA Operations Committee.






Emergency services need to play an important role in the definition of Smartcities because these services are responsible not only for helping people in critical situations, but also for predicting risks.

Take a look at the publication and read about the advantages of living in a Smartcity, examples of what it means from the emergency services point of view, what public safety can benefit from, as well as EENA recommendations for the way forward.

EENA would like to thank Pablo Gutiérrez Astilleros (Telefonica Spain), EENA Operations Committee Vice-Chair, for his time and excellent contributions to this document.





EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.

The EENA memberships include more than 1300 emergency services representatives from over 80 countries world-wide, 80 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.