Status of emergency services main topics in Europe

EENA progress update on location, drones, apps, eCall and more...

Status of emergency services main topics in Europe

It has been 1 year since European emergency services marched to Brussels. Why? To contribute to the improvement of emergency services for all Europeans!

In October 2017, 100 EENA Members worked for 2 days during 12 workshops coming up with recommendations on the future of all emergency response essentials. They then met with the European Parliament to discuss the future of the 112 service. The aim? Help #makeEUsafe.

Following the event, EENA published a report detailing the workshops' agreed next steps and committed to regular updates on the status of our actions. Today, we are happy to announce the publication of the second update of the report planning the roadmap for European emergency response.




  1.     eCall & TPS eCall - Remaining issues
  2.     EENA's start-up programme & how emergency services can benefit from it
  3.     Deploying AML - Lessons learnt
  4.     NG112 - What can you deploy today?
  5.     Social media in emergency management
  6.     The future of AML
  7.     PEMEA & 112 apps
  8.     Drones for public safety
  9.     Public warning & crisis communications preparedness
  10.     Cybersecurity & public safety
  11.     Virtual Operations Support Teams - VOST
  12.     AED Mapping


EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.

The EENA memberships include more than 1300 emergency services representatives from over 80 countries world-wide, 80 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.