WELCOME TO
eena
EENA, the European Emergency Number Association, is a non-governmental organisation. Our mission is to contribute to improving people’s safety & security.
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EENA 2025 Conference & Exhibition: Call for abstracts now open!
Help us build a great programme for the next EENA Conference by proposing your presentations by 20 September!
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NG112 & AI Days - Registration is now open!
We are thrilled to announce that EENA is hosting an upcoming conference dedicated to the advancements in Next Generation 112 as well as in Artificial Intelligence!
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112 AWARDS 2025: Submit your story
We would like to inform you that EENA is considering having the 112 Awards Ceremony back in 2025, as part of our annual event (9-11 April 2025 in Helsinki).
MISSION & VISION
We have made our mission to improve the safety and security of the people in Europe and beyond. How can citizens get the best help possible if they find themselves in an emergency? This is the question we continuously try to answer.
To that end, we want to be the organisation in the sector driving change and making an impact. What we do, we do it for the people we serve, and we never forget it. We intend to be a highly effective, efficient and fast-moving organisation, trusted and credible for our actions, intentions and results.
WHAT'S NEW
- 19 Jun 2024
112 AWARDS 2025: Submit your story!
- 26 Feb 2024
Switzerland Fully Implements Next Generation 112
- 4-5 Dec 2024
NG112 & AI days
9-11 Apr 2025EENA Conference & Exhibition 2025
9-11 Apr 2025112 Awards 2025
- 22 Jul 2024
PSAP Directory
10 Jun 2024Who is Who in the Public Safety Industry 17
11 Feb 2024112 Day Country-by-Country Report
- 1 Oct 2024
Avatar 112 Deaf Experimentation
14 Oct 2024EENA Certification Programme for PSAPs
15 Oct 2024EENA Certification Programme for TPSPs
we focus on:
Advanced Mobile Location
Accurate caller location in case of an emergency is one of the most significant pieces of information for emergency call takers.
eCall
eCall is an emergency call service that notifies the emergency services in case of a road accident through technology fitted into the vehicle.
Next Generation 112
NG112 architecture opens emergency services to today’s ways of communications in a standardised way.
Public Warning
Efficient, multi-channel Public Warning Systems allow public authorities to quickly alert the population of an ongoing crisis or imminent threat.
2G/3G Shutdown
As we move towards 4G, and 2G/3G legacy services are shutdown, we must ensure the interoperability of handsets and networks.
AED Mapping
When automatic external defibrillators (AED) are used within the first 3-5 minutes of an out-of-hospital cardiac arrest (OCHA), survival rates can double.
Accessibility
Disability affects a high proportion of the population, but many countries still do not provide accessible emergency services.
Artificial Intelligence
Artificial Intelligence (AI), and specifically Machine Learning (ML), are being tested an increasing number of fields, including data-centric environments.
WHAT OUR COMMUNITY SAYS ABOUT US
EENA is one of the most energetic, dynamic and creative associations I have ever had the pleasure of working with, and has achieved immense good in terms of improving public safety across Europe. Long may its excellent work continue!
Emily Hough
Crisis Response Journal (CRJ)
EENA’s mission is to drive change that helps “improve the safety and security of people. ” It’s been extremely gratifying to work with an organization that is so open, trusted and effective, as EENA has been in, creating a platform for everyone involved in the public safety community and to provide a space for collaboration and learning.
Fiona Lee
The cooperation with EENA is of immense importance for us as a manufacturer of communication solutions, as it enables us to ensure that our solutions are designed according to the actual needs of the Public Safety Community.
Markus Bornheim
Avaya
EENA is a great hub for us PSAP organisations! EENA has created natural meeting places, physically and virtually, where we can join, meet and exchange best practises and lessons learned.
Björn Skoglund
SOS Alarm, Sweden
Thanks to the transnational PSAP contact database managed by EENA, we have been able to help those that have faced emergencies outside Lithuania. We are proud of this partnership that results in saving lives.
Tadas Maroscikas
Lithuanian Emergency Response Centre
Working with EENA has been instrumental in the adoption of improved location determination information from mobile devices in Europe; today’s lives are being saved thanks to both the advocacy and networking opportunities that EENA provides.
Ed Parsons
Integrating brand-new technology, like drones, into emergency response means we first have to understand how this technology will be used by public safety entities; learning about integration, deployment, tactical approach, data capturing and sharing, to best practices. EENA and DJI have been working on these questions for over two years to help educate and set standards.
Romeo Durscher
DJI