WELCOME TO eena EENA, the European Emergency Number Association, is a non-governmental organisation. Our mission is to contribute to improving people’s safety & security. Read More EENA Country-by-Country Report Our…
After a successful testing phase, Mexico becomes the first Latin American country to implement AML. As every second counts when responding to an emergency, making accurate location available for emergency…
At the European Emergency Number Association, we constantly work towards improving emergency response in Europe and beyond. Here you can learn about some of the main topics covered by EENA,…
The EENA Tech & Ops Committee is a working group providing expertise on operational and technical issues related to emergency services. The Committee facilitates knowledge-sharing via the production of added-value…
Since its creation in 1999, EENA has driven advocacy actions to improve the way emergency communications are handled in Europe. This has involved interacting with EU decision-makers and other stakeholders,…
At EENA, we have developed a unique Certificate of Quality Standards for Public Safety Answering Points (PSAPs), and a Certificate of Quality Standards for Third Party Service providers. Interested parties…
Thanks to our unique expertise and reach, EENA is a partner and has participated in different EU-funded projects in the past years. You can find here all the projects that…
The Emergency Services Staff Network (ESSN) is an international network gathering emergency services and public authorities staff directly or indirectly involved with emergency calls handling world-wide. ESSN is not about…
Being aware of technologies, products and services available on the public safety market is of utmost importance to help emergency services improve all operations along the emergency chain. It is…