EENA, the European Emergency Number Association, is a non-governmental organisation. Our mission is to contribute to improving people’s safety & security.

European Parliament

30 Signatories in support for European Coordination On Emergency Caller Location Information Criteria

Read our position paper on the draft delegated regulation supplementing the requirements of the EECC here.
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Power outages must not disrupt access to emergency services

In EENA's latest press release, we implore national stakeholders to ensure access to emergency services is not disrupted in the event of power outages.
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EENA 2023: Save the Date!

The time has come to mark your calendar for the EENA Conference & Exhibition 2023!


We have made our mission to improve the safety and security of the people in Europe and beyond. How can citizens get the best help possible if they find themselves in an emergency? This is the question we continuously try to answer.

To that end, we want to be the organisation in the sector driving change and making an impact. What we do, we do it for the people we serve, and we never forget it. We intend to be a highly effective, efficient and fast-moving organisation, trusted and credible for our actions, intentions and results. 


we focus on:


Disability affects a high proportion of the population, but many countries still do not provide accessible emergency services.

AED Mapping

When automatic external defibrillators (AED) are used within the first 3-5 minutes of an out-of-hospital cardiac arrest (OCHA), survival rates can double.


eCall is an emergency call service that notifies the emergency services in case of a road accident through technology fitted into the vehicle.

2G/3G Shutdown

As we move towards 4G, and 2G/3G legacy services are shutdown, we must ensure the interoperability of handsets and networks.

Advanced Mobile Location

Accurate caller location in case of an emergency is one of the most significant pieces of information for emergency call takers.

Next Generation 112

NG112 architecture opens emergency services to today’s ways of communications in a standardised way.

Public Warning

Efficient, multi-channel Public Warning Systems allow public authorities to quickly alert the population of an ongoing crisis or imminent threat.

Emergency apps

EENA works on interoperability of Mobile emergency Apps.