Internet-based 911 calling on the horizon for Canada

Emergency services will soon have to ensure they can pinpoint the location of people calling 911 for help on their cellphones. The technically complex shift mandated by Canada’s telecommunications regulator…

Ensuring Accessibility to Emergency Services

Presented on: 30 June, 15:00 CEST In order to comply with the European Electronic Communications Code (EECC), by the end of 2020 all Member State countries must ensure accessibility to…

Social Media Day

Social media has transformed the way we communicate about risk, emergencies, and preparedness. To celebrate Social Media Day, we organised a webinar with Jo Maddams, Emergency Planning Officer from Northamptonshire…

UX/UI design for call-taking and dispatch

Presented on: 01 December, 15:00 CET Many of us have worked for or visited control rooms where each call-taker uses three, four or five computer screens. With Next-Generation 112, more…

EU Projects Series: CORE and KnowEMS

…rebuild socio-economic structures after a disaster. Through transdisciplinary collaboration involving environmental science and social science communities, it will define common metrics related to the different types of disasters, and how…