“Public Safety Answering Points (PSAPs) – Global edition 2019” is out!

Emergency services operate very differently across continents. Even within the same country, there can be differences in the structure, technologies and procedures of each organisation. As a result, understanding and comparing systems is a big challenge for emergency professionals. That’s why EENA prepares every year its reference guide to understanding PSAP operations and emergency response […]

#EENA2020 Conference & Exhibition programme now available!

  The moment has come and you can now find our programme online and register for the next EENA Conference & Exhibition (1-3 April 2020, Riga) – are you ready for it? Discover our programme The Conference programme is here! This year we bring you: A panel discussion on Tech Against Terrorism, with representatives from […]

Who is Who in the Public Safety Industry

Do you want to get a clear overview of public safety solutions available on the market? Looking for partners in the emergency services industry?
Discover the key players in public safety in our latest directory!

Emergency services call for stronger cooperation with tech companies 

As tech companies are introducing safety features in their products, these well-intended advances are often developed without fully grasping the reality of emergency services. Many wearables, connected devices and more, now count with special built-in features that can detect emergencies and also communicate with emergency services. But these same emergency services are often not involved […]

Emergency Communications & the EU Legislative Framework

How has recent legislation changed the handling of emergencies? In our latest document, “Emergency Communications & the EU Legislative Framework” we provide the tools for countries to adopt the latest European legislation regarding the handling of emergency communications, offering also a comprehensive understanding of the past, current and future regulation. On 14 November 2018, the […]

EENA joins Paris Call for cybersecurity

The digital space, more simply known as “cyberspace”, has become a new place for economic opportunities and social transformations. And as the internet is now central to almost every aspect of our lives, cyber-attacks continue to threaten individuals and critical infrastructure with increasing frequency and sophistication. Launched by the French government, the Paris Call for […]

Public Safety Groups OK Pact to Improve Emergency Communications Worldwide

Public safety organizations representing members in, Canada, the European Union, United Kingdom, and the United States today signed a first-of-its-kind agreement to work together to improve the emergency communications systems that serve nearly one billion people worldwide. Under the pact, the Association of Public-Safety Communications Officials, Canada (APCO Canada), the European Emergency Number Association (EENA), […]

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The EENA Committee is a working group providing expertise on operational and technical issues related to emergency services. The Committee facilitates knowledge-sharing via the production of added-value documents, and shares expertise via webinars for EENA Members. Committee members are in direct contact via dedicated mailing lists, where key-issues are discussed and debated. What we do […]

Integrating Search & Rescue drones in airspace

Learn how Croatian emergency services are using drones for good. In the past years, Unmanned Aircraft Systems (UASs or drones) have become a valuable resource for emergency services. Despite their great potential to disrupt emergency response, the potential of drones risks to be hindered due to the limitations of airspace regulations. With plenty of other […]

Privacy & Legal

Privacy Policy EENA is a citizen non-profit working to contribute to the improvement of citizen safety in Europe and the world. EENA commits to treat any personal data with respect, confidentiality and adherence to any applicable laws. EENA takes the privacy of your personal information very seriously and is committed to safeguarding your privacy and […]