A voice for citizens in emergencies and disasters: the policy recommendations of the ENGAGE project
Alexandra Olson, EENA’s EU Projects Officer, sat down with David Wales, a researcher involved in the EU-funded ENGAGE project, to talk about the policy recommendations that the project has produced, the role that his background in the UK Fire and Rescue Service played in their development, and what implications the recommendations have for emergency services and disaster management as a whole.
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The Road to VoLTE Emergency Calling: Addressing the Opportunities and Challenges
The commercial and regulatory drive to roll out 4G/5G networks is generally welcomed by all stakeholders. Mobile Network Operators (MNOs) can increase network capacity by refarming valuable spectrum from "legacy" 2G and 3G network services to facilitate the provision of more enhanced services to their customers while regulators and authorities will be pleased to see faster speeds, better connectivity, and more enhanced and flexible communication services available to the public.
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Cybersecurity in PSAPs – More security through the separation of networks
This blogpost is intended to help minimize the impact of a cyber attack. First, the process of a typical attack is shown. We then explain what the separation of networks means in theory. Finally, concrete practical measures are shown on how networks can be separated sensibly.
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Enhancing resilience to cybersecurity events through citizen engagement
. Iker Legardon and Iñaki Gangoiti, police officers in the Basque Country, and John Rincón, a researcher involved in the EU-funded ENGAGE project from TECNUN- University of Navarra, spoke with Alexandra Olson, EENA’s EU Projects Officer, about the awareness campaigns that have been carried out as a part of a validation exercise of the project.
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Where Are We… With Accessibility?
With at least 650 million people with disabilities worldwide, and 100 million people with disabilities in the European Union alone, accessibility matters. So why is it that most emergency services can still only be reached via voice call? With EU legislation deadlines looming, let’s explore the obstacles – and solutions – for accessible emergency communications.
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AI in Public Safety: the Future for Emergency Services?
Artificial Intelligence (AI) systems are showing outstanding potential across emergency service responses, from routing ambulances through traffic to identifying important background information on calls.
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Where Are We… With Public Warning?
In this new series of blogs, we explore the state of play with the main topics in public safety. With rapidly evolving legislation, different stages of implementation across Europe and beyond, it can be difficult to keep up. Where are we in terms of deployment, EU legislation, EENA’s work on the topic and future updates? These blogs will be a one-stop guide for everything you need to know on the current state of the most important topics in public safety. Today, we cover public warning.
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The False Call Mystery
Earlier this year, emergency call centres experienced a strange and alarming issue. Globally, millions of calls to emergency numbers were made, but the callers were completely silent.
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The Importance of Safety for Volunteer Responders in Out of Hospital Cardiac Arrests (OHCA)
While safety for responders in any medical emergencies always should be a top priority, it is perhaps even more important if the responders are volunteer lay-persons or off duty medical staff.
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Look to the Stars: Satellites and the Future for Emergency Communication
It has already been proven that early warning systems significantly reduce the cost, and human loss of life, caused by natural hazards and disasters. But there is a growing problem that can render both sirens and traditional telecommunication methods ineffective: when a natural disaster destroys the physical infrastructure.
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