CoVID-19 resources for emergency services

As we continue to closely follow the coronavirus outbreak around the world, we come across and receive several resources related to COVID-19. In this page, you can find a selection of documents, lessons learnt, guidelines and more that we believe could help support the work of emergency services.

We will continue updating this site regularly with new information. Do you know any other resources that could be useful for emergency services? Would you like to share your experience and lessons learnt? Get in touch with Jerome Paris at [email protected]

Highlights

EENA – Document

Data and strategies on emergency calls & public warning during COVID-19 outbreak – Added on 25 March
Access it here

EENA – Webinar: Data and strategies on emergency calls & public warning during COVID-19 outbreak

Discussion and presentation of information gathered, on 27 March at 15h – Updated on 25 March
Access it here

EENA – Interview: Alberto Zoli, General Manager of Lombardy’s Agency for Emergency Management (AREU)

Dr Zoli shares with us the lessons learnt from the forefront of the fight against COVID-19, from unplanned re-organisation to the implementation of new protocols, as well as suggestions for other 112 and public safety organisations in Europe as the outbreak advances. – Added on 27 March
Access it here

Recommendations and guidelines

Global- World Health Organisation (WHO)

Critical preparedness, readiness and response actions for COVID-19 – Added on 20 March
Access it here

Hospital readiness checklist for COVID-19 – Added on 13 March
Access it here

Report of the WHO-China Joint Mission on Coronavirus Disease 2019 (COVID-19) – Added on 20 March
Access it here

Global – United Nations Inter-Agency Standing Committee (IASC)

Interim guidance from the IASC on COVID-19 outbreak readiness and response – Added on 18 March
Access it here

Global – Twitter Safety

Update on continuity strategy during COVID-19 – Added on 19 March
Access it here

Italy – Italian College of Anaesthesia, Analgesia, Resuscitation and Intensive Care (Società Italiana di Anestesia, Analgesia, Rianimazione e Terapia Intensiva)

Raccomandazioni di etica clinica per l’ammissione a trattamenti intensivi e per la loro sospensione, in condizioni eccezionali di squilibrio tra necessità e risorse disponibili – Added on 13 March
Access it here

Main takeaways translated in English by Yascha Mounk, Associate Professor, Johns Hopkins School of Advanced International Studies – Added on 13 March
Access it here

United-Kingdom – The British Psychological Society

Psychological perspectives: Advice from psychology on how to communicate – Added on 13 March
Acess it here

United Kingdom – Imperial College COVID-19 Response Team

Impact of non-pharmaceutical interventions (NPIs) to reduce COVID-19 mortality and healthcare demand- Added on 18 March
Acces it here

United Kingdom – Royal College of Midwives, Royal College of Paediatrics and Child Health, Public Health England and Health Protection Scotland

Coronavirus (COVID-19) infection and pregnancy – Added on 19 March
Acces it here

United Kingdom – Winton Centre for Risk and Evidence Communication, University of Cambridge

Coronavirus and public trust – Added on 27 March
Acces it here

USA – Centers for Disease Control and Prevention (CDC), Department of Health

Interim Guidance for Emergency Medical Services (EMS) Systems and 911 Public Safety Answering Points (PSAPs) for COVID-19 in the United States – Added on 13 March
Access it here

Interim Guidance: Public Health Communicators Get Your Community Ready for Coronavirus Disease 2019 (COVID-19) – Added on 24 March
Access it here

USA – Department of Transportation

Preparing for Pandemic Influenza: Recommendations for Protocol Development for 9-1-1 Personnel and Public Safety Answering Points (PSAPs) – Added on 13 March
Access it here

USA – National Emergency Number Association (NENA)

Coronavirus (COVID-19) Resources- Added on 17 March
Acces it here

USA – Milford’s HamletHub

Guidelines for CSP First Responders Treating COVID-19 Patients – Added on 20 March
Acces it here

Belgium – Epidemiology of infectious diseases

Interim clinical guidance for patients suspected of/confirmed with COVID- 19 in Belgium – Added on 20 March
Acces it here

Experiences, best practices & lessons learnt

Italy – GiViTI (Gruppo italiano per la Valutazione degli interventi in Terapia Intensiva)

COVID-19 dedicated GiViTI video conference with intensivists from North of Italy sharing their initial experience with Coronavirus SARSCoV19 epidemics: lung ultrasound LUS, prone positioning, MV, ECMO… it’s like a tsunami, you can’t understand if you are not in.

Recordings of the conference (for the ones speaking in Italian!) available thanks to Istituto Mario Negri – Added on 13 March  Access it here

Infographic summarising their first-hand experience on preps, early diagnosis & patient management – Added on 13 March Access it here

Italy – Maurizio Cecconi, MD, of Humanitas University in Milan

Video interview run by JAMA (Journal of the American Medical Association): Physicians in Lombardy, Italy, have been overwhelmed by COVID-19 patients requiring critical care. Based on an existing ECMO center network they developed an ICU network to rapidly identify, triage, and manage patients infected with SARS-2-CoV. Maurizio Cecconi, MD, of Humanitas University in Milan discusses the region’s approach to the surge, including clinical and supply management, health care worker training and protection, and ventilation strategies, with JAMA Editor Howard Bauchner. – Added on 17 March
Access it here

Italy – Article published in JAMA on March 13 by Giacomo Grasselli, MD; Antonio Pesenti, MD; Maurizio Cecconi, MD

Critical Care Utilization for the COVID-19 Outbreak in Lombardy – Early Experience and Forecast During an Emergency Response- Added on 17 March
Access it here

Italy – adnkronos (article)

Acute respiratory failure must be detected very quickly, when it is not yet felt by the patient – Added on 20 March
Access it here (in Italian)

Italy – The Lancet

The response of Milan’s Emergency Medical System to the COVID-19 outbreak in Italy – Added on 23 March
Access it here

Singapore – The Straits Times

Coronavirus cases in Singapore: What we know so far – Added on 13 March
Access it here

United-Kingdom – Simon Carley, Professor of Emergency Medicine in Manchester

COVID19 simulations in Manchester – Twitter thread of thoughts and advice – Added on 13 March
Access it here

United-Kingdom – Crisis Response Journal

Chinese doctors offer free online advice on Covid-19 treatment and experience – Added on 23 March
Access it here

Europe – NO-FEAR project

Webinars, interviews with experts and information exchanges – Added on 17 March
Access it here

China – Global MediXchange for Combating COVID-19

 Handbook with comprehensive guidelines and best practices by China’s top experts for coping with COVID-19. – Added on 26 March
Access it here

Research

Global – The Lancet

 Coronavirus Resource Centre – Added on 20 March
Access it here

Global – Semantic Scholar

COVID-19 Open Research Dataset (CORD-19) – Added on 24 March
Access it here

equipment

European Commission
COVID-19: Commission creates first ever rescEU stockpile of medical equipment – Added on 19 March
Access it here

European Commission
European standards for medical supplies made freely available to facilitate increase of production – Added on 23 March
Access it here

Global – Society for Academic Emergency Medicine (SAEM)
A Single Ventilator for Multiple Simulated Patients to Meet Disaster Surge – Added on 19 March
Access it here

Global – Forbes (article)
There’s A Shortage Of Ventilators For Coronavirus Patients, So This International Group Invented An Open Source Alternative That’s Being Tested Next Week – Added on 20 March
Access it here

tools free of charge

These tools are offered free of charge to first responders, emergency services, public authorities

ESRI Disaster Response Programme
Useful tools – Added on 13 March
Access it here
Ask for emergency GIS help from the Disaster Response Program – Added on 13 March
Access it here

Avaya Coronavirus programme
Provision of the business version of Avaya Spaces™ at no charge to non-profit organisations – Added on 13 March
Access it here
Remote solution that fits current Avaya contact centres allowing agents to work remotely – Added on 13 March
Access it here

Microsoft Resources in response to COVID-19
In response to COVID-19, Microsoft have made the following resources available – Updated on 19 March
Access it here

Crisis Communication App Template – Added on 18 March
Access it here

Carbyne initiative in response to COVID-19
Cloud technology solution integrating the flow of multiple streams of information (live video, instant chat, dynamic location, and more) into one simple interface to remotely screen coronavirus – Added on 18 March
Learn more about it here
Contact point: [email protected]

Facebook Workplace
Supporting emergency services and government organizations during COVID-19 – Added on 20 March
Access it here

Genasys
Interactive Web Map Service (WMS) displaying Coronavirus spatial data from Johns Hopkins University – Added on 20 March
Access it here

Creativity Software
Licanse Free Location Services in the fight against COVID-19 – Added on 23 March
Access it here

VuWall
Free Visualization Tool to Help Coordinators on the Front Lines – Added on 23 March
Access it here

Hexagon
To assist local and national governmental organizations as well as non-profits, Hexagon is making its aerial imagery library of the United States and Europe freely available to aid in managing the COVID-19 outbreak. – Added on 24 March
Access it here

Deveryware
POCRISC project platform & RESILIENCY collaborative exchange platform – Added on 24 March
Access it here

DJI
COVID-19 Disaster Relief Program – Added on 26 March
Access it here