EENA – Corti Pilot Project: The Artificial Intelligence that can save lives over the phone

25 April 2018, Slovenia. Today at the annual EENA Conference, EENA and leading AI developer Corti announced a call for applications for emergency services control rooms to take part in an exciting new project. The project has the potential to save thousands of lives and change forever the way emergency medical calls are handled.


What is the project about?

Corti’s system is an Artificial Intelligence-based speech analysis of real-time, live emergency medical services calls that makes instant predictions to detect out-of-hospital cardiac arrests… with up to 95% accuracy. Used in conjunction with human call-takers and dispatchers, it can significantly reduce error rates and make critical diagnoses faster.

The system is already up and running in Copenhagen with impressive results – which is why EENA is getting involved to extend the project. Four new pilot sites will be selected to start running Corti’s tool from late summer/early September 2018 to April 2019.
What is the timeline?

Four pilot sites, from four different countries, will be chosen by June 2018. When the model is trained to a level where the artificial intelligence can reach the targeted accuracy, the pilot site will then be able to test it with their local personnel. After 6 months of testing, Corti, EENA, and the four pilot sites will prepare a report with the results of the pilot project to be presented at the EENA Conference 2019.


Before applying to join this project as pilot site, please note that:

1. Your organisation should be able to provide recorded calls that are labelled (linked to an incident) to Corti in order to train the Artificial Intelligence (AI).

2. Your organisation should agree to use the AI tool provided by Corti in its operations, share its experience with the project team and in the project documentation to be published during and after the project.

3. There is no funding for this opportunity. The successful organisations will need to cover the cost of the effort required to participate in the pilot project (human resources; travel expenses for the kick-off meeting in Copenhagen and for pilot sites’ outcomes presentation at EENA Conference in April 2019 in Dubrovnik).

4. The deadline for applying is 16 May 2018.


Useful links & information:

Check out the Project Description here

More infromation about EENA:

The European Emergency Number Association (EENA) is a Brussels-based NGO established in 1999. Our strategic mission is to improve the responses made by emergency services. As an NGO, EENA is an independent and impartial organisation, and does not seek to represent the interests of any one organisation, technology or product. Tactically, this manifests itself with the creation of several engagement platforms (conferences, workshops, working groups, web meetings) to bring the supply-side (vendors, manufacturers, integrators) and the demand-side (emergency service organisations, government ministries, regulators, etc) together with a view to discussing legal, technical and operational matters in a thought-leadership and impactful style. EENA has c1500 public safety officials from 80 countries in its network, while 90 vendors and manufacturers make up the supply-side equation.

More information about Corti:

Corti is an artificial intelligence (AI) company that creates AI products for emergency services. It’s AI4EMS platform can improve emergency calls involving Out-of-Hospital Cardiac Arrests (OHCA) and other critical medical conditions. It lends itself to automation and offers the benefit of precise recall, positive predictive values and high-quality call transcripts to monitor dispatcher performance with unprecedented precision and depth. AI4EMS has shown very exciting results in avoiding human errors and increasing the quality of the emergency medical dispatch process in tests so far at Copenhagen public safety answering point helping medical dispatchers make faster and more precise detections of Out-of-Hospital Cardiac Arrest.


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