The EENA Committee is a working group providing expertise on operational and technical issues related to emergency services. The Committee facilitates knowledge-sharing via the production of added-value documents, and shares expertise via webinars for EENA Members. Committee members are in direct contact via dedicated mailing lists, where key-issues are discussed and debated.
What we do
As suggested by its name, the EENA Tech & Ops Committee covers both technical and operational issues related to emergency response. From eCall and apps, and from NG112 to location, the EENA Committee is the place in Europe to find the expertise and knowledge to push forward safety for citizens.
Don’t believe us? The EENA Committee has produced over 80 documents open to everyone, as well as dozens of webinars sharing best practices among the public safety community.
Meet the committee
EENA would like to thank all current and past Committee Chairs & Vice-Chairs. Generating these resources would not be possible without them!
Bill is a senior technology executive with over 30 years of strategic product management and consulting experience in the software, telecommunications, and aerospace industries and a globally acknowledged public safety technology expert. He currently serves as Director of Product Management for ServerCentral Turing Group (SCTG), a provider of cloud infrastructure, AWS consulting, cloud-native software development, and global data center services. Prior to SCTG, he was Director of public safety and security solution architecture for Huawei’s America Solution Development Center, a division of Huawei’s Enterprise Business Group (EBG) / OpenLab organization, where he was responsible for creating & defining global Next Generation (NG) 9-1-1 and NG112 integrated command & control solutions. Prior to Huawei, Bill held a similar role with Motorola’s Smart Public Safety Systems (SPSS) division (now known as the Software Enterprise). He has spent several years working with various SDOs like the IETF and NENA helping to develop technical standards for NG public safety systems. He is the chair of NENA’s ICE, or Industry Collaboration Events, Steering Committee, a Vice Chair of the European Emergency Number Association (EENA) Technical & Operations Committee, a co-Chair of EENA’s Cybersecurity Working Group and an associate member of the National Emergency Communications Working Group of Australia and New Zealand (NECWG – AUS NZ).
Francisco is Esri’s Public Safety Business Development Executive for the European Region. An experienced consultant, sales and project manager in GIS (Geographical Information Systems) with more than 20 years of experience using GIS tools from several providers to different markets (Energy & Utilities, Telecoms, Government, Defence & Intel, Public Safety & Homeland Security, to refer the most important ones). He has attained a large experience in delivering the solutions to the client in time and on budget guaranteeing the client requirements and satisfaction. Other areas of interest are training (more than 15 years of experience in training persons for IT, GIS and Engineering) from training itself to preparation of training material and courses, user support as team coordinator using ITIL norms and client management (from direct support to identification of new opportunities).
Henning is responsible for IT-Management at the PSAP in Freiburg/Germany and has longtime active experience by working in emergency services since 2000. He is still working as a 112 dispatcher. Henning as a BA degree in Computer Science and will finish his master studies with a focus on cybersecurity next year. Currently he tries to improve location information for PSAPs in Germany.
With and IT background but a rather functional / operational orientation, Iratxe is currently the presales manager of Global Emergency Management Solutions, within the Command & Control and Intelligence area which is part of the Mission Critical Systems unit at Atos. With over 10 years of experience as international consultant in public safety, she is also one of the Atos Experts in the Telecom & Networks domain, more precisely in the Next Generation Emergency Technologies subdomain (NG112 & NG911). She is a familiar face for the EENA community, first as member of the Advisory Board and committees since 2008 and then as co-chair of the Operations Committee in 2015 and 2016, authoring multiple publications and being a speaker in several conferences, and then also as the EENA Operations Director, before returning to Atos in 2018.
In her spare time she is a volunteer at VOST Europe, being one of the Community Managers and liaising with international teams, and she is based in Bilbao (northern Spain)
James is the Chief Architect and Product Manager for Deveryware’s GHALE product suite. Considered by some as the “Father of PEMEA”, James has extensive experience in protocol development, location platforms and system deployments for use in emergency communications. He sees general communication applications as being the predominant form of communication for millennials and subsequent generations and that access for these application to emergency services is crucial for public safety. To achieve this access James continues his involvement in the development of the PEMEA standard to better define advanced capabilities through Web Services, while maintaining strong privacy and data protection for those in vulnerable situations. As a disruptive technologist, James is committed to WEB-112 services ensuring reliable and cost-effective emergency solutions meeting the needs of current and future generations that are using application-based communications.
Joe Eyerman is a has more than 20 years of professional experience statistically modeling social behavior and managing large data collection and analysis projects. He is the director of the RTI UAS research program and co-founder of the Black Channel project. His work for both organizations includes developing methods for testing the efficacy of drones for medical, public safety, and research applications. He has coordinated teams from multiple US and international organizations, commercial partners, and government agencies to develop and test applications for public safety, disaster response, and public health. His efforts have focused on developing reliable and repeatable solutions that address the core technical assistance or research needs while conducting careful assessments of mission objectives, scientific questions, and data quality.
Kaili has been working in the field of internal security since 2006. She started her career at the Estonian Academy of Security Sciences. Since 2008 she has worked in the Estonian Emergency Response Centre and at the moment she is an Expert at the Development Department. Her area of expertise varies from planning of different development processes to international co-operation. Kaili Tamm has an MA degree in the Hungarian language and literature and an MA degree in internal security.
Luca is a telecommunications engineer, with experience in Signal Processing, Network simulations, VoIP networking & QA and software development. Currently, he is consolidating his skills in managing national and international governmental projects, dealing with complex solutions integration and control rooms deployment. He developed skills in solutions validation and certification, product demos/trials, technical speeches and other pre-sales activities. In Beta 80 group, he works on projects concerning software development and IT systems integration of control rooms for emergency management & public safety. His duties include the collection of requirements from customers/prospects, technical and economic proposals writing and preparation of answers to tenders. He runs product demos and participates to the R&D activities, as solution designer.
Markus is actively working in the ICT industry since 1985. He started his professional career with Deutsche Telekom, studied Communications Engineering at the Technical University of Aachen, with a university degree in 1995. Working as a consultant for Avaya since 2000, he contributed to helping largest global organisations to move from traditional telephone networks to IP-based, multichannel communication platforms. In his role as a Consulting Sales Engineer in Avaya, Markus focuses on the Public Safety Emergency Services sector in the EU, supporting Avaya account teams across the EU region and beyond with his vertical insight and expertise. His regional focus allows him to understand future requirements in the public safety vertical to be picked up and translated into product development requests.
Pablo Gutierrez Astilleros
Pablo is an expert in software engineering with extensive experience in software development, especially in geographic information systems (GIS) and photogrammetry projects. The last 10 years has been working on developing new products and services in the telecommunications area; this effort has been focused on different branches as location of IP addresses, Smart Systems related to the mobile network and fleet management systems based in M2M networks (IoT). Now he is a Product Manager for Emergency services and is focused on developing and deploying information systems (phone apps, eCall Systems, Call-Taker Systems, etc.) for 112 Emergency number PSAPS. Pablo holds a Master’s Degree in Fundamental Physics from Universidad Autónoma de Madrid and a postgraduate training in Software Engineering.
As Principal at Frequentis, Wolfgang Kampichler is actively contributing to innovation and technical expertise for future Public Safety communication or technologies in Europe and abroad. In this role he is a recognised expert on NG9-1-1/NG112 and speaker at industry and customer events addressing topics related to VoIP and emergency services. He is an engineer by profession. Wolfgang started his career as a research assistant at the Department of Computer Science (Vienna University of Technology) and was awarded with the degree of Doctor in technical sciences in 2002. Since then he has acquired international expertise in emergency communications when chairing and co-chairing the planning committee for the NENA Industry Collaboration Event #5 (ICE 5) and #6 (ICE 6) and supporting ETSI NG112 Plugtests as technical expert. Wolfgang represents Frequentis with his profound knowledge to support standardisation working groups in public safety (ETSI SC EMTEL) and air traffic management (EUROCAE). He holds the position as Co-Chair of the EENA Technical and Operational Committee and focuses on technical topics ranging from the discussion of standards and deployment of IP-based emergency services to information sharing for safety-critical issues. Wolfgang is also initiator and co-developer of DEC112, a private initiative to provide accessibility to Austrian emergency services, utilizing NG9-1-1/NG112 core technology.