We believe that emergency apps connecting citizens with the emergency services have to fully work everywhere in the EU. To achieve this, apps should be interconnected in a standardized way.

Meet PEMEA

Imagine if emergency apps didn’t just work within a small geographical territory but everywhere in Europe. That’s what PEMEA is all about. EENA is working towards the implementation of a Pan-European Mobile Emergency Apps (PEMEA) strategy and provides regular updates via documentation on our work.

EENA, together with Beta 80, Deveryware and the Developers Alliance, launched a pan-European call for applications from countries and emergency apps who want to make public safety history. The PEMEA project was officially launched on 11 September 2018 in Madrid, Spain. The project will see real-world deployments of the PEMEA architecture in countries and regions around Europe.

First phase project results

The first outcomes of the project are already available, and the testing performed confirms the power of PEMEA to provide:

  • Citizens with access to emergency services any place in Europe by using their local apps in roaming
    PSAPs with the right app information (accurate location, caller language, ICE contacts, etc) regardless of the app the person is using, so that PSAPs can provide the person in need the help they need as fast as possible.
  • All of this means that PEMEA is ready for European deployment!

 

second phase project

Phase II of the PEMEA project was launched in November 2019, aiming at interconnecting Apps and PSAPs in roaming. In this phase we are focusing on chat interoperability, but what does that mean?

A person of a certain country downloads a national App with the functionality of contacting by chat emergency services of that same country A. If that person travels outside of their country, their App will no longer be able to contact by chat emergency services from any other country than theirs.


But what if the App of one country could also work in other countries and ensure access to emergency services via chat? That is what partners of the PEMEA project will make their objective, presenting the final results at the EENA Conference 2020 on 1-3 April in Riga.

Visual material