Georgia: video chat and sign language for inclusive services

A more accessible 112 Emergency Service

31 July, 2018

In an emergency, seconds and minutes matter a great deal. But even making a call for an ambulance can prove daunting for the disabled.

This is why Georgia has redesigned its 112 Emergency Service to be more accessible for people with disabilities, including the deaf.

“One of the priorities in government in Georgia is that we have to have all services accessible for people with different disabilities,” says Sesili Verdzadze, Head of Innovations at ServiceLab in the R&D Department of the Ministry of Justice.

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Benoit Vivier

Benoit Vivier