GIS 112 in Estonia – Case study document published!


The GIS112 project was implemented in March 2014 in Estonia with the main aim to reduce response time between answering a 112 call and arriving at the scene.

Key take-aways from the Estonian experience include increase efficiency in emergency response and resource management, more flexible decisions, faster exchange of information between authorities and much more.



The document provides an analysis of the Estonian use of GIS112, its benefits, development and future updates.

We would like to thank Ms. Madle Puusepp and Ms. Kaili Tamm, from the Emergency Response Centre of Estonia, for their great contributions to this document.



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