Tech industries including the Internet of Things, Smart Cities and 5G are thriving in Europe and there is lifesaving role for them in Next Generation emergency response. The fields are seeing multiple high-level investments, with the European Commission earmarking 700 million euros for the 5G partnership and the EIP-SCC pledging 1 billion euros to 300 smart cities by 2020. Embracing these established technologies in the emergency field will help to create more efficient, accessible and flexible emergency services.
But despite being tried, tested and deployed over in the USA and Canada, Next Generation 112 is almost non-existent in Europe, where most emergency services can only be reached by voice call. Emergency services can’t take advantage of the value of these tech industries, because they simply aren’t prepared to receive the data.
As well as missing out on the benefits, as these tech industries continue to grow, emergency services risk becoming isolated as one of the only services accessible exclusively by traditional phone call. As we turn more and more to communication methods like messenger services, emergency services risk becoming completely out of touch with everyday communications. The ‘future’ is already here, but we are not embracing it. EENA plans to change all that.