We believe that emergency apps connecting citizens with the emergency services have to fully work everywhere in the EU. To achieve this, apps should be interconnected in a standardized way.

Meet PEMEA

Imagine if emergency apps didn’t just work within a small geographical territory but everywhere in Europe. That’s what PEMEA is all about. EENA is working towards the implementation of a Pan-European Mobile Emergency Apps (PEMEA) strategy and provides regular updates via documentation on our work.

EENA, together with Beta 80, Deveryware and the Developers Alliance, launched a pan-European call for applications from countries and emergency apps who want to make public safety history. The PEMEA project was officially launched on 11 September 2018 in Madrid, Spain. The project will see real-world deployments of the PEMEA architecture in countries and regions around Europe.

First phase project results

The first outcomes of the project are already available, and the testing performed confirms the power of PEMEA to provide:

  • Citizens with access to emergency services any place in Europe by using their local apps in roaming
    PSAPs with the right app information (accurate location, caller language, ICE contacts, etc) regardless of the app the person is using, so that PSAPs can provide the person in need the help they need as fast as possible.
  • All of this means that PEMEA is ready for European deployment!

 

second phase project

Phase II of the PEMEA project was conducted from November 2019 to May 2020, aiming at interconnecting Apps and PSAPs in roaming. In this phase we are focusing on chat interoperability, but what does that mean?

The PEMEA network has been able to provide PSAPs with media servers that allows them to communicate with a person in need of assistance. This way, apps that could previously only be used by citizens to contact the local emergency services could now be used to contact any PSAP in Europe connected to the PEMEA network through a standardised procedure.

Access now the final PEMEA Report to discover the network’s operational procedures, use cases and comprehensive test cases developed by project partners. You can also consult the PEMEA GDPR Conformance Statement, laying out the grounds for processing potentially sensitive information and identifies how PEMEA conforms with current data protection regulations.

As the EENA project concludes, partners will continue working towards the objective of allowing all European citizens to use their local emergency apps outside their regions.

The PEMEA network is ready to connect new Apps and PSAPs in Europe. Everybody interested in connecting to the network can contact the consortium here.

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