Voice over IP telephony (or VoIP) has had a big impact on emergency calling. But while the concept has been around for some time, it has been primarily discussed among technical people.
EENA’s latest publication comes to bridge this gap between technical knowledge and understanding the fundamentals about VoIP and public safety. Read about the basics in VoIP technology, its benefits and why it is relevant to the emergency services business and the work of rescuers.
Special thanks to Markus Bornheim, EENA Technical Committee Vice-Chair, for his contributions to this document.