Using Multimedia in Emergency Calls: Lessons from Iceland

17 February 2026 at 14:30 CET: Using Multimedia in Emergency Calls: Lessons from Iceland

With emerging technologies, emergency PSAPs around the world are receiving increasing amounts of information, including images and videos. This webinar presents how Iceland has used images to improve situational awareness during emergencies. The question is no longer if multimedia should be used, but why and how to use it, with a particular focus on the impact multimedia can have on telecommunicators.

Registration

Presenting

Hjördís Garðarsdóttir

HR and educational representative

Neyðarlínan ohf 112 Iceland