A human-centred approach to emergency services
I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou.
One of the primary tasks of all emergency services is to ‘serve their communities’. But what does that mean and how do we know when we are doing it well?
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ISCRAM: bridging the gaps between research and public safety
Research on public safety requires collaboration among academic, industry, and government professionals to develop pragmatic solutions to real-world problems and, at the same time, explore future problems to prepare how to solve them. This blog post introduces collaborative research on public safety performed by the ISCRAM community. It suggests opportunities for public-safety professionals who would like to participate and shape this research to address timely issues related to emergency preparedness, response, and recovery.
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NG112 with accessibility in mind
How can accessibility services be implemented in an NG112 system? The opinion of Gabriel Unterholzer.
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