Operational challenges of large-scale emergency call systems
How Artificial Intelligence can strengthen, not replace, human decision-making Emergency call systems represent one of the most critical layers of public safety infrastructure. While citizens experience these systems as a single phone call, the reality behind the scenes is far more complex. Each call initiates a time-critical decision chain involving multiple agencies, human judgment under […]
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Artificial intelligence handbook: Call to action
This blogpost examines the current adoption of AI in the public safety environment, its potential evolution, impact and constraints that drive expectations. To start building a collection of cases that can help in getting familiar with the potential of AI, some real case scenarios are being addressed, showing useful applications with out-of-the-box thinking.
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AI in Public Safety: the Future for Emergency Services?
Artificial Intelligence (AI) systems are showing outstanding potential across emergency service responses, from routing ambulances through traffic to identifying important background information on calls.
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How the AI Act Will Shape the Future of Emergency Services
The blog post introduces the new EU Artificial Intelligence Act, which took effect in July 2024, with rules applying from 2026. The Act establishes a framework to ensure AI remains controlled, especially in high-risk areas like emergency services.
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AI: emergency services’ best sidekick?
Digital transformation has brought important changes to public safety. Emerging technologies like Internet of Things (IoT) or big data proved that the sector can prosper in the age of disruption but what about Artificial Intelligence (AI) and Machine Learning (ML)? With more and more sectors leveraging AI on a mass scale, one thing is guaranteed: many of us are pondering the pros and cons of this technology. Can AI help to save more lives? How can it strengthen the emergency response field? Let’s find out.
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Using social media intelligence in public safety operations
Let me start with a confession: I dislike acronyms more and more every year, and unfortunately my world is full of acronyms. While digging into public safety related intelligence, I’ve come across a lot of “xINT”:
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Artificial Intelligence 101: an introduction
Artificial Intelligence is becoming a mainstream concept in the tech scene.
We are seeing it applied through at home assistants to allow us to operate our house through voice control, enabling our cars to drive themselves, or even to help diagnose diseases faster.
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Can AI & VR solve the challenges of our first responders?
As we accelerate into a digital-first future, there are some jobs that can never be replaced. Emergencies happen all the time and the first responders are crucial players in controlling the damage and saving lives. Ambulance workers, firefighters, police officers; all these workers are needed in extraordinary times. And they are people, the same as the ones they’re saving. So who is helping them?
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