Welcome to EENA's blog
You don’t need to be a technical expert to understand emergency response. Our blog explains trends & gives insights on all things public safety, from the latest innovations to the key issues affecting citizens & emergency professionals.
Recent posts
Are we crossing the stream to get water?
Dispatchable location has over the years been one of the most prominent challenges for the public safety sector. Gustaf Nordenhök delves into this topic.
Europe, we have a problem!
Every year, over 300,000 people suffer from out-of-hospital cardiac arrest (OHCA) in Europe. Only 8–10% survive. [1] Increasing survival in OHCA is actually not rocket science. Scientists and medical experts all agree that early cardiopulmonary resuscitation (CPR) and the use of an automated external defibrillator (AED) save lives and if used within the first 3–5 minutes survival could double!
Improving 112 accessibility in Estonia
We are aware of the importance of accessible emergency services and the legislative requirements placed on EU countries, but how are countries ensuring that these are put into practice? We hear the perspective of Kaili Tamm, advisor on 112 at the Estonian Ministry of Interior.
Teleworking for emergency call-takers
The demands of the last year saw the rise of telehealth and teleworking. Many people, who had never before considered the possibility, were introduced to the concept of the remote office. The same can be said for emergency call-takers. As the importance of social distancing and quarantine became clear during the COVID-19 pandemic, many emergency call centres were presented with a unique challenge: how to continue to provide continuity of high-level service with the risk that call-takers would be unable to attend work? To address this, we saw the implementation of remote emergency call-taking.
Using social media intelligence in public safety operations
Let me start with a confession: I dislike acronyms more and more every year, and unfortunately my world is full of acronyms. While digging into public safety related intelligence, I’ve come across a lot of “xINT”:
EENA meets Mher Hakobyan from EDF
There are around one billion persons¹ with some form of disability in the world and over 100 million² live in Europe. Disability affects a high proportion of the population but are emergency services accessible to all? How can they ensure that all people can get help when they need it?
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