Welcome to EENA's blog
You don’t need to be a technical expert to understand emergency response. Our blog explains trends & gives insights on all things public safety, from the latest innovations to the key issues affecting citizens & emergency professionals.
Recent posts
How the AI Act Will Shape the Future of Emergency Services
The blog post introduces the new EU Artificial Intelligence Act, which took effect in July 2024, with rules applying from 2026. The Act establishes a framework to ensure AI remains controlled, especially in high-risk areas like emergency services.
Representing Location Information in NG112
In this blog post, we’re diving into the details of PIDF-LO. We’ll explore how location information is technically represented and how it can be exchanged by different systems and services.
NG112 implementation in Europe – Demystifying the ESInet and Next Generation Core Services
This blog post aims to demystify the implementation, operation and regulation of ESInets and NGCS by providing a clear and straightforward explanation of the architecture and components described in TS 103 479 so that public authorities, public safety answering points (PSAPs), electronic communications networks and service providers can readily identify their respective roles and responsibilities in enabling IP-based emergency communications at the national level.
How the Push for Inclusive Emergency Communications is Driving Technological Breakthroughs
While disability affects a high proportion of the population, accessible emergency services are not available to all. But new technology is turning the tide – ushering in a new wave of services that are making emergency responses faster, easier, and more efficient.
Beyond the Reporting Deadline: Shifting Focus to Monitoring and Enforcement of Emergency Caller Location Accuracy and Reliability
Today, 5 March 2024, marks the deadline for EU Member States to report to the European Commission on criteria adopted at national level for the accuracy and reliability of caller location information for emergency communications from landlines and mobile phones. With the box now ticked on this reporting obligation, the focus shifts to the monitoring and enforcement of these crucial standards.
A Case Study of Accessibility: 999BSL
In this blog, Katie Hanson, Senior Consumer Affairs Manager at Ofcom UK, explains 999BSL – a service introduced in 2022 that allows deaf British Sign Language (BSL) users to access emergency services in their first language. How does 999BSL work, and what was the process of consulting sign language users to ensure the service met their needs? What are the key requirements for 999BSL and how does it ensure equivalent access? What were the challenges, and how did the service overcome these? Find out more below.
Would you like to propose an article for the blog? Please contact us.