Access to emergency services

There are around one billion persons¹ with some form of disability in the world and over 100 million² live in Europe. Disability affects a high proportion of the population but are emergency services accessible to all? How can they ensure that all people can get help when they need it?

Back in 2016, EENA and ETSI launched the first Next Generation 112 (NG112) Emergency Communications Plugtests. 5 years later, we’re going intercontinental. As today marks the kick-off of the fourth NG112 Plugtests, we look at why the event is so important and how it has evolved over the years.

You pick up the phone to call a family member. You dial and connect after a few seconds. You start to chat. Most likely, you never thought about the chain of events behind the scenes that made that conversation possible.