Month: May 2026

Operational challenges of large-scale emergency call systems

Fahri Gürcan Artificial intelligence
How Artificial Intelligence can strengthen, not replace, human decision-making Emergency call systems represent one of the most critical layers of public safety infrastructure. While citizens experience these systems as a single phone call, the reality behind the scenes is far more complex. Each call initiates a time-critical decision chain involving multiple agencies, human judgment under […]
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