Deaf Paramedic Encourages Use of New UK Life-Saving Service
A deaf paramedic at London Ambulance Service is urging British Sign Languages (BSL) users to download a brand new app so they can make 999 calls by video. The 999 BSL service means people with hearing or speech loss can be instantly connected to a video call with a BSL interpreter should they need life-saving […]
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France Invests 700 Million Euros in 4G/5G Emergency Communications Network
The French Ministry of the Interior and Overseas Territories has selected the consortium led by Airbus and Capgemini to play the key integrator role in the Réseau Radio du Futur (RRF, or Radio Network of the Future) that is designed to provide public safety broadband services throughout France. When completed, the RRF is expected to […]
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Norway Moves Forward With Real-Time Text (RTT) Plans
The National Communications Authority (Nkom) of Norway is working to ensure that Norway becomes the third country in the world to activate real-time text (RTT) in the mobile network. Now, they are encouraging Norwegian mobile network owners to prepare for the launch of the service as early as next year. Real Time Text or RTT […]
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Major Telecoms Sign Deal in Canada for More Reliable Outage Coverage
Canada’s major telecommunications companies have signed on to a formal agreement that could stave off the worst effects of a major outage, the federal government announced. As part of the deal, the major carriers have agreed to support and assist their competitors during any future major network outages so customers can still make calls, access […]
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Ukraine Moves 1 Step Closer to 112 Implementation
A bill has passed in the Ukrainian Government for the approval of a single 112 telephone line for calling emergency services in Kiev and the Kiev region. Ukraine’s Deputy Minister of Internal Affairs Ihor Bondarenko said that dispatchers of the 112 line ‘should speak two or three of the most common foreign languages and, if […]
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EENA Responds to the European Commission Consultation on the Draft Delegated Regulation
The European Commission is seeking feedback on their draft delegated regulation for the ‘Emergency Communications – Improving Access Through the Single European Emergency Number 112’ initiative. Until 12 September 2022, any citizen or organisation can provide feedback on the draft Commission Delegated Regulation through the ‘Have Your Say’ online portal maintained by the European Commission. […]
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Safe and sound in France thanks to AML
A couple of young hikers could not find their way home after getting lost at night in Piquemiette, France. They called the emergency services, and firefighters could activate the AML (Advanced Mobile Location) technology and locate them. More countries worldwide are implementing AML, a technology revolutionising emergency response, and this is another example of how […]
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112 number in the Netherlands is now also available over 4G and WiFi
At the end of last year, the Authority for Consumers & Markets (ACM) addressed telecom companies concerning 112 accessibility via 4G and WiFi because not all providers had managed to meet this requirement. However, this is no longer the case, and 112 can now be reached at all telecom providers in the Netherlands via 4G (voice […]
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The Netherlands launches new app to improve accessibility to 112
Access to emergency services for people with disabilities had been a requirement of EU Member States since 2009, although there is still much progress to be made on the way to true equal access. However, technologies that aim to improve accessibility to emergency services continue to be developed and this week, a new app is […]
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Italy: new emergency communication portal for deaf people
How can I use 112 if I’m deaf or hard of hearing? This is a frequently asked question. Equal access to 112 has been a requirement for Member States for many years (Art. 26.4 of the 2009 Universal Service Directive, or USD), but official data published shows that this is not always the case. From […]
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