Apple releases iOS 11.3 with support for AML
Apple released iOS 11.3 on 29 March 2018, the twelfth official update to the iOS 11 operating system that first came out in September of 2017. The update includes support for Advanced Mobile Location (AML), offering a more accurate location when placing an emergency call in a support country. The iOS 11.3 update is available […]
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ETSI releases standard on Pan-European Mobile Emergency Application
THERE ARE HUNDREDS OF 112 RELATED EMERGENCY CALLING APPLICATIONS IN EUROPE BUT THEY ARE RESTRICTED TO A CERTAIN PSAP. ETSI has released today the Technical Specification TS 103 478. Developed by the ETSI special committee on Emergency Communications (EMTEL), the specification defines the requirements and architecture of Pan-European Mobile Emergency Applications (PEMEA). There are currently […]
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Google Tests System to Help Locate 911 Callers
Google quietly ran a test of new technology to make it easier for 911 operators to locate cellphone callers, and 911 centers that participated said the results were promising. The nation’s existing 911 system, which turns 50 this month, has struggled with the explosion of cellphones. The vast majority of 911 calls these days are […]
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Three-digit number that could save your life
Six out of 10 people across in France still do not know that a single phone number will allow them to call emergency services, according to official figures. Since 1991, anyone who has needed the help of the emergency services in Europe has been able to dial the number 112, regardless of which country they […]
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Georgia’s Emergency Service 112 improves service by launching mobile application
Georgia’s Emergency Service 112 is launching a mobile application for locating emergency calls and speed up the provision of aid in emergency situations in Georgia. 112 is the Emergency Response Center that receives emergency calls from all over Georgia via the unified emergency number – 112, 24 hours a day. The 112 service is free […]
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European 112 Day – Meet the 112 year old patroness of 112
picture: Europe Direct information: Europe Direct Stuttgart ENGLISH VERSION Mrs. Edelgard Huber von Gersdorff, who is 112 years old, recently joined as a 112 honorary patroness to support the initiative and awareness of the common European emergency number 112. She witnessed how Europe evolved from a continent plagued by wars and destruction into a community […]
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Advanced mobile location soon to be available on iphone
24 January 2018 Apple announced today that iPhone’s next update iOS 11.3 – available this spring – will support Advanced Mobile Location (AML). This technology is used when an emergency call is being placed to send accurate location data of the caller in distress directly to the emergency services. EENA congratulates Apple for this great […]
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AI could diagnose your heart attack on the phone- even if you’re not the caller
AN AI THAT LISTENS IN ON 911 CALLS IN DENMARK WILL DIAGNOSE HEART ATTACKS, FROM VOICES AND OTHER BACKGROUND SOUNDS, BETTER THAN DISPATCHERS CAN. How it works: When someone calls for an ambulance in Copenhagen, an AI assistant called Corti will be listening in. Using sound-recognition software, it will analyze words and background noises—like a […]
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Social Media in emergency management
DON’T MISS THE UPCOMING EENA WEBINAR EENA is happy to announce a brand new webinar on Social Media in Emergency Management (SMEM). Date: 16 January 2018 Time: 15:00-16:00 CET (Brussels time) Agenda: Attendees have the opportunity to join us and learn about: The SMEM strategy of SDIS30 (Gard Region Fire and Rescue Service) of France, […]
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Distress call on ‘112’ should be answered in 15 seconds
India – The Ministry of Home Affairs (MHA) is setting up strict quality parameters for state governments for running call centres under the Nationwide Emergency Response System and has come out with a detailed guideline. The proposed emergency number is likely to be operational next year and the government hopes that it would be benefit […]
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