Technical Specifications now available for NG112 architecture
These standards will enable interoperability of implementations for Next Generation 112. ETSI has published the Technical Specifications for core elements for network independent access to emergency services (also known as the NG112 architecture) that will foster the standardised implementation of emergency communications. Next Generation 112 (NG112) is the key to modernise emergency communications, allowing for […]
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Emergency Communications & the EU Legislative Framework
How has recent legislation changed the handling of emergencies? In our latest document, “Emergency Communications & the EU Legislative Framework” we provide the tools for countries to adopt the latest European legislation regarding the handling of emergency communications, offering also a comprehensive understanding of the past, current and future regulation. On 14 November 2018, the […]
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EENA joins Paris Call for cybersecurity
The digital space, more simply known as “cyberspace”, has become a new place for economic opportunities and social transformations. And as the internet is now central to almost every aspect of our lives, cyber-attacks continue to threaten individuals and critical infrastructure with increasing frequency and sophistication. Launched by the French government, the Paris Call for […]
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Mexico deploys Advanced Mobile Location!
After a successful testing phase, Mexico becomes the first Latin American country to implement AML. As every second counts when responding to an emergency, making accurate location available for emergency services can ensure the efficient dispatch of resources and completely change the outcome of a situation. When a country deploys Advanced Mobile Location (AML), emergency […]
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112 temporarily down due to outages
Emergency services were recently not accessible in different European countries for several hours at a time Netherlands was struck last week by an important outage of the main telecommunications provider KPN. This resulted in the 112 emergency number not being accessible during several hours. At least two people reportedly died because they were not able […]
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International collaboration between emergency services that saves lives
Last February, Manchester resident Liisi Kadanik noticed her grandmother was struggling to breathe while on a video-call from Estonia. She immediately called 112, which managed to dispatch an ambulance in Estonia, all the way from the UK, saving her grandmother’s life. This is just another great example of the lives that are saved thanks to […]
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Security at mass gathering events: the LetsCROWD Project
What is the attitude of law enforcement agency staff and first responders towards security in mass gathering events? Citizen’s risk perception The events in Europe in recent years have made security and risk perception a topic with high interest. Citizens’ risk perception across the 28 EU member states has been surveyed by different Special Eurobarometer […]
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Lower Austria PSAP renews Certificate of Quality Standard
144 Notruf Niederösterreich PSAP renews Certificate of Quality Standard The European Emergency Number Association (EENA) is delighted to announce that the 144 Notruf Niederösterreich PSAP (Lower Austria) has renewed its Certificate of Quality Standard, as a result of their excellent performance following an extensive audit programme. Public Safety Answering Points (PSAPs) need to meet a […]
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AML is now deployed in the Netherlands!
As a few minutes (or even seconds) can sometimes determine the outcomes of an emergency situation, there is no doubt of the importance of accurate location when responding to an emergency call. AML is active in the smartphone operating systems developed by Android and Apple (iOS), it identifies when an emergency call is placed and […]
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New regulation for a safer Europe
The European Commission published on 25 February a new delegated regulation on the provision of accurate caller location information to emergency services. As of 17 March 2022, all smartphones in the European Union will have to be equipped with a technology providing accurate handset-derived location (GNSS, Wifi) information to the emergency services, for instance through […]
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