112 Awareness – and EENA combine forces

112 Awareness – and EENA combine forces and EENA entered into a partnership to raise awareness of the common European emergency number 112. Reservation confirmations of customers travelling in Europe will now include a reminder that one can dial 112 for an emergency in the EU and in other European countries to reach the police, the emergency medical services or the fire-brigade.

“At, we aim to empower customers with all of the information they need to have a seamless travel experience, which is why we’re offering information on 112 awareness for our customers,” said David Vismans, Chief Product Officer at

This initiative has the potential of reaching thousands of travellers who, in the case of an emergency, will be able to react quickly and effectively and ask for help.

“We see this partnership as a big achievement for the safety of travellers in Europe” said Gary Machado, EENA Executive Director. “For this, we would like to thank and also Mrs. Adina-Ioana Valean, Vice-President of the European Parliament, for her continuous support and contributions.”

EENA, the European Emergency Number Association, is a Brussels-based NGO set up in 1999 dedicated to promoting high-quality emergency services reached by the number 112 throughout the EU. EENA serves as a discussion platform for emergency services, public authorities, decision makers, researchers, associations and solution providers with a view to improving the emergency response in accordance with citizens' requirements. EENA is also promoting the establishment of an efficient system for alerting citizens about imminent or developing emergencies.

The EENA memberships include more than 1300 emergency services representatives from over 80 countries world-wide, 80 solution providers, 15 international associations/organisations, more than 200 Members of the European Parliament and over 90 researchers.