Our mission? To improve the safety and security of the people!

EENA, the European Emergency Number Association, is a non-governmental organisation with the mission to contribute to improving the safety and security of the people.

How can citizens get the best help possible if they find themselves in an emergency? This is the question we continuously try to answer.

Today, the EENA community includes 1500+ emergency services representatives from over 80 countries worldwide, 100+ solution providers, 100+ researchers and 200+ Members of the European Parliament. We are proud to be a platform for everyone involved in the public safety community and to provide a space for collaboration and learning.

Would you like to be a part of the EENA community? Reach out to us, we’re always here to listen.

Olivier Paul-Morandini
Founder and immediate past President

In 1999, EENA Founder Olivier Paul-Morandini travelled to Canada where he happened to visit an emergency call centre. Coming back to Europe, he realised there was a much-needed space for a citizen organisation to focus on providing a platform for improving emergency response.

For ten years, Olivier successfully campaigned for an efficient 112 service all over Europe on behalf of European citizens. In so doing, he made many personal and professional sacrifices to develop the association. Olivier is also the Immediate Past President of EENA, having served that role from 1999 until 2015.

This is how EENA was born. Twenty years later, the organisation employs over 10 people who are working with everyone in the sector to do their small part towards that direction.

Our vision is that every citizen can access emergency services and receive the appropriate information and care during an emergency or a disaster. To that end, we want to be the organisation in the sector driving change and making an impact.

What we do, we do it for the people we serve, and we never forget it. We intend to be a highly effective, efficient and fast-moving organisation, trusted and credible for our actions, intentions and results.

We want the people working for and with us to be inspired to drive change, and to effectively do it. We want anyone in this field to know that they can rely on us, we want them to feel they are part of a community that looks forward and gets things done. We don’t settle for anything less than excellence in what we do.

  • In transparency We advocate transparency, and we put it in practice every day by telling what we do. We have nothing to hide, and we don’t hide anything.  We are registered in the EU transparency register, which we believe should be mandatory.
  • In integrity We work with ethics above all, we stay true to our vision, we are aware of our responsibilities. We are incorruptible.
  • In people We believe in being a family-like community of people enthusiastically working together for people.
  • In change Every problem has a solution, so we think outside the box; we embrace new ways of thinking and working. The only constant is the “change”; maintaining the status quo is going backwards.
  • In getting things done We tell what we do and we do what we tell. We provide tangible results and make an impact. If we know we can’t get it done, we don’t do it.

Believing in transparency, we always publish the latest available finances of the organisation for anyone who would like to understand a bit better how we work.

Summary of EENA’s 2022 accounts:

EENA’s incomes reached 1 362 163,87 EUR, of which:

  • 42,71% from memberships;
  • 26,70% from events;
  • 29,99% from projects;
  • 0,60% from other streams of revenue.

NB: EENA is not structurally funded by the European Commission and private companies cannot take decisions for EENA as they are members of an advisory board.

EENA’s expenses reached 1 403 226,93 EUR, of which:

  • 58,39% for salaries (65% of operating costs);
  • 40,81% for purchase of goods and services;
  • 0,80% for other streams of expenses.

You can find our 2022 balance sheet here and previous ones on the right hand side of this page.