PSAPs Global edition 2018 now available

Check the publication that includes 56 country profiles with detailed PSAP descriptions & technologies.

Teatime with Rose

HeERO (eCall) International Conference and Roundtable on 112 in the Balkans – 15/16 November 2012, Croatia

The first HeERO International Conference (15 November 2012 in Zagreb, Croatia) will be held in conjunction with the EENA Roundtable on 112 in the Balkans (16 November). Register soon!

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Lithuania – Arturas Kedavicius, the Head of the Lithuanian Emergency Call Centre (ERC), resigned last week following the murder of a young girl that was not rescued because emergency services were not able to locate her position (despite many calls from her to the ERC). Interviewed by the Lithuanian TV, EENA’s Executive Director (Gary Machado) stated that the responsibility should be placed firmly on the shoulders of the European Commission and the Commissioner in charge of 112, Vice-President Neelie Kroes and not Mr. Kedavicius. The European Commission has not implemented enough accurate caller location requirements at European level, despite several Member States (including Lithuania) having asked for them.

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Answer from the European Commission on the handling of 112 calls in Italy (566KB)

The answer of the European Commission follows a letter sent by EENA in which some problems related to multilingualism and awareness of 112 in Italy were revealed.

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Video of the 112 information campaign

Under the intiative of EENA and with the support of sponsors, a 112 information campaign took place at the International Brussels Airport on 11.2.2008 at the occasion of the European 112 Day

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European 112 Day: Press conference Part 1 (24MB)

European 112 Day: Press conference part 2 (34MB)
Under the intiative of Members of the European Parliament, the first European 112 Day took place on 11.2.2008. A press conference was held at the European Parliament.

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