Welcome to EENA's blog
You don’t need to be a technical expert to understand emergency response. Our blog explains trends & gives insights on all things public safety, from the latest innovations to the key issues affecting citizens & emergency professionals.
Recent posts
EENA meets Italian firefighter Federico Brizio
Behind every rescue operation, there is a team of dedicated individuals. Each one is a vital link in the emergency response chain. What drives these professionals to go the extra mile to keep people safe? Our Knowledge Officer, Rose Michael, caught up with Italian firefighter Federico Brizio to talk about working in the emergency call centre: the challenges faced, how they are overcome, and the rewarding experiences.
Critical communications: today and tomorrow
Critical communications are at the core of the functioning of emergency services. To ensure efficient systems that are always available when we need them, standardisation is essential. Let’s delve into the world of telecommunications and take a look at mission critical systems. We’ll discuss the roll-out of broadband networks in Europe and the US, and ask: what does the future hold?
AI: emergency services’ best sidekick?
Digital transformation has brought important changes to public safety. Emerging technologies like Internet of Things (IoT) or big data proved that the sector can prosper in the age of disruption but what about Artificial Intelligence (AI) and Machine Learning (ML)? With more and more sectors leveraging AI on a mass scale, one thing is guaranteed: many of us are pondering the pros and cons of this technology. Can AI help to save more lives? How can it strengthen the emergency response field? Let’s find out.
NG112 interoperability testing: from Europe to USA
Back in 2016, EENA and ETSI launched the first Next Generation 112 (NG112) Emergency Communications Plugtests. 5 years later, we’re going intercontinental. As today marks the kick-off of the fourth NG112 Plugtests, we look at why the event is so important and how it has evolved over the years.
Inside the emergency call centre: designing a PSAP
There are always many factors to consider when designing a new building. Design becomes even more important when this building will be the place where emergency call-takers carry out lifesaving work.
Lifesaving chain of events: from an emergency call to help arriving on scene
You pick up the phone to call a family member. You dial and connect after a few seconds. You start to chat. Most likely, you never thought about the chain of events behind the scenes that made that conversation possible.
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