At EENA, we have developed a unique Certificate of Quality Standards for Public Safety Answering Points (PSAPs), and a Certificate of Quality Standards for Third Party Service providers.
Interested parties can apply for these standards, allowing to benchmark themselves against a standard specific to their mission and have awarded their commitment to the highest quality.

Public authorities and emergency services organisations can also get in touch with us and request about we can support them, as part of our efforts to improve public safety in Europe and beyond.

PSAP certification

A unique standard to improve the provision of the emergency call handling service across the world

TPSP Certification

An emergency call that can be generated either manually by vehicle passengers or automatically via activation of in-vehicle sensors


EENA is the go-to place for thousands of professionals when it comes to emergency services know-how