Dr. Demetrios Pyrros


Demetrios is the Director of Medical Services of the National Centre of Emergency Care (EKAB) in Greece and Past President of the World Association of Disaster and Emergency Medicine (WADEM). He has been repeatedly honoured by several governments for his medical interventions during disasters, such as in Armenia in 1988, Afghanistan in 1990 & Turkey in 1999.

Dr. Dieter Nuessler


Dieter is the Vice-President of EENA, as well as the Immediate Past President & Co-Founder of FEU, the Federation of the European Union Fire Officer Associations. He retired in 2010 from his position in Aachen, Germany, where he served as Chief Fire Officer of the Fire and Rescue Service for more than 20 years and initiated the EMRIC-initiative in the European Region Mass-Rhine. This initiative deals with the improvement of cross-border cooperation between Dutch, Belgian and German emergency response organisations and PSAPs.

Mladen Vratonjic


Mladen is the Vice-President of EENA as well as the Chairman of the Board and Director of TCCA (The critical Communications Association). He worked for the Serbian Ministry of the Interior from 2003 to 2012 and as Head of Telecommunications Directorate, he was responsible for all telecommunication systems of the Serbian police and fire brigades, including the emergency call centres. Mladen spent several years as an expert for Geneva based DCAF (Democratic Control of Armed Forces) and as such, he founded and chaired the Western Balkans Telecommunications Committee for improvement of Cross-border cooperation.

Kaili Tamm

Board Member

Kaili Tamm is an adviser on 112 issues at the Estonian Ministry of the Interior. She has participated in EENA’s work since 2009 and is currently vice-chair of the EENA Tech and Ops Committee. Previously, Kaili had more than a decade-long career in the Estonian Emergency Response Centre, during which she became the Head of the National and International Cooperation Section. She has had the privilege to contribute to Estonia becoming the first country in the world to fully implement Advanced Mobile Location (AML). She also contributed to Estonia being among the first countries to adopt 112 as their single emergency number with the creation of a single national emergency response centre both for taking calls and dispatching operational units. Kaili holds an MA in Internal Security and an MA in Hungarian Language.


Emily Hough

Board Member

Emily Hough is Director at Crisis Management Limited and Editor in Chief of Crisis Response Journal, which she launched 17 years ago. She works both in print and online, specialising in international publishing, events and conferences, mainly in the fields of emergency services, disaster, resilience, crisis management and security. Emily has founded and organised high-level conferences and seminars in the resilience and response field, identifying global trends and anticipating future hazard scenarios. She has chaired, spoken at, moderated, acted as rapporteur and helped to curate numerous international events. She has edited and published various books within the emergency response, management and analysis sectors. Before launching CRJ, she worked in publishing and events within the Fire and Rescue sector, reporting on fire service and humanitarian activities from around the world.