June 9, 2021

Webinar materials: Emergency communications reforms in Sweden

Last 08 June 2021, EENA organised a webinar to know more about the ongoing and future reforms and projects of the national 112 system in Sweden. Perhaps you couldn’t make it or perhaps there was just too much info to take in all in one go! Either way, you can re-live this webinar with its […]

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June 4, 2021

When PSAPs’ call-takers are not aware of AML

The conclusions of the investigations that followed the death by suicide of a teenager in May 2020 are causing controversy in the United Kingdom as it appears that the emergency call-taker did not make use of advanced mapping technologies which could have saved the 17-year old boy’s life. In May 2020, a teenager who lives […]

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June 3, 2021

Workshop materials: Identifying and resolving AML errors when using Android Emergency Location Service (ELS)

Last 25 May, EENA organised an online workshop to explore how we can improve AML (Advanced Mobile Location), and thus reduce risks of losing important location information, by identifying errors, analysing root causes and implementing fixes. To help public authorities, PSAPs and Mobile Network Operators doing so, EENA invited representatives from Google, Carbyne and Síminn […]

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June 2, 2021

Webinar materials: Emergency communications reforms in Portugal

Last 1 June 2021, EENA organised a webinar to know more about the ongoing and future reforms and projects of the national 112 system in Portugal Perhaps you couldn’t make it or perhaps there was just too much info to take in all in one go! Either way, you can re-live this webinar with its […]

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May 31, 2021

Document: Unmanned Traffic Management

Unmanned Traffic Management New document available now! When we think about public safety drones, we often focus on the capabilities of the aircraft itself. However, a lot of innovation is happening in air space management. This work is crucial to ensure that Unmanned Aerial Vehicles (UAVs) are integrated safely and efficiently. EENA’s new document highlights […]

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May 28, 2021

Newsletter: “Coffee Break”

Coffee Break The Portuguese people are famous for taking coffee breaks. In the morning, in the afternoon or at the end of the day. There are no rules.Just between us, many times the expression “let’s have a coffee” is an excuse for us to pause and chitchat.This is the objective of this newsletter: a triweekly […]

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May 19, 2021

Webinar materials: Emergency communications reforms in The Netherlands

Last 18 May 2021, EENA organised a webinar to know more about the ongoing and future reforms and projects of the national 112 system in The Netherlands. Perhaps you couldn’t make it or perhaps there was just too much info to take in all in one go! Either way, you can re-live this webinar with […]

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May 18, 2021

Upcoming Social Media Announcement: 112 Awardees 2021

112 Awards Winners 2021 Join us for the Social Media Announcement: 2 June Over the last months, it’s been clearer than ever before that there are many heroes out there. Year after year, we see emergency professionals, organisations and citizens going the extra mile to keep us safe. We don’t want to wait any longer […]

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May 7, 2021

Newsletter: “Coffee Break”

Coffee Break The Portuguese people are famous for taking coffee breaks. In the morning, in the afternoon or at the end of the day. There are no rules.Just between us, many times the expression “let’s have a coffee” is an excuse for us to pause and chitchat.This is the objective of this newsletter: a triweekly […]

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May 5, 2021

Document: Caller location in NG112: end-to-end approach

New document available now ! Caller location in NG112: end-to-end approach Ensuring that emergency services receive the precise and accurate location of a person calling the emergency number is essential for efficient and effective response. As the Next Generation 112 (NG112) architecture brings increased possibilities for emergency communications, what will this technological innovation mean for […]

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