November 21, 2023

Latin American Edition of the Public Safety Answering Points (PSAPs) report: Now Available!

Spanish below // Versión en español a continuación The report, a pilot version of our annual PSAP report, looks at 10 different countries across Latin America to understand how they are organised, their differences and give a comprehensive vision of the most recent upgrades to PSAPs, the new projects that are being implemented, and ways […]

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October 26, 2023

EENA Feedback on Draft Delegated Regulation on eCall

On 22 September, the European Commission published a draft Delegated Regulation amending Delegated Regulation (EU) No 305/2013 supplementing Directive 2010/40/EU of the European Parliament and of the Council with regard to the harmonised provision for an interoperable EU-wide eCall. Below, you can find EENA’s feedback on the draft. The European Emergency Number Association welcomes the […]

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October 6, 2023

EENA Workshop on Implementing EU Law on Emergency Communications: Materials Now Available!

The materials from our workshop on implementing EU law on emergency communications are now available. On 16 December 2022, the European Commission adopted a delegated regulation supplementing the European Electronic Communications Code containing new rules aiming at improving the functioning and handling of emergency communications in Europe. This event aimed at gathering stakeholders to discuss […]

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September 14, 2023

EENA 2024 Conference & Exhibition: Call for Abstracts Now Open! Convocatoria de propuestas!

Spanish below // Versión en español a continuación With every passing year, EENA aims to raise the bar higher and bring together experts from all corners of the globe. The EENA 2024 Conference & Exhibition will be no exception! Prepare yourself for three days filled with insightful discussions, cutting-edge technologies, and invaluable networking opportunities that […]

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September 12, 2023

EENA Announces Recommendations on Emergency Caller Location Information Criteria

EENA has today announced recommendations on emergency caller location information criteria for mobile-originated emergency communications. On 16 December 2022, the European Commission published a delegated regulation supplementing the European Electronic Communications Code (directive 2018/1972). New rules detail how “competent regulatory authorities” should determine criteria on how emergency communications should be located. The first caller location […]

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September 6, 2023

EENA Launches Third Party Service Provider Special Project

EENA is pleased to announce that our special project on the conveyance of emergency communications and contextual data to PSAPs via Third Party Service Providers (TPSPs) is now underway, following our call for interest last year. In our report on Emergency Communications from Third-Party Service Providers – in which we concluded that TPSPs are valuable, […]

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September 5, 2023

EENA AI Special Project: Call for Interest

EENA intends to launch a Special Project on AI for PSAPs and emergency dispatch centres in 2024. This Special Project would consider testing the use of various AI applications in PSAPs and control rooms across Europe. As you may already know, Artificial Intelligence offers a great deal of possibilities for emergency services: supporting triage, quality […]

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June 16, 2023

Public Safety Industry Directory – June 2023 Update

Latest edition of the “Who-is-who in the Public Safety Industry” is now available! Our latest update provides you with a comprehensive overview of the most recent solutions available in the public safety industry from over 90 companies worldwide and aims to bridge the gap between all stakeholders in the emergency services field. With the sector under […]

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May 15, 2023

2023 AML Report Card: Now Available!

The 2023 AML Report Card is now available! This document intends to provide you with all the information you need about how AML is deployed in each country and how it works operationally. As more countries implement Advanced Mobile Location (AML), you might find it hard to keep up with all the latest developments. Has […]

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April 28, 2023

EENA 2023: That’s a Wrap!

EENA would like to express our sincere gratitude to all the participants who attended the EENA 2023 Conference & Exhibition. It was an amazing event that brought together public safety professionals from around the world to share ideas and discuss how we can work together to save lives. Your presence and insight were invaluable in […]

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