At the European Emergency Number Association, we constantly work towards improving emergency response in Europe and beyond.

Here you can learn about some of the main topics covered by EENA, focused equally on technological innovations and bringing stakeholders together to advance public safety issues.

Advanced Mobile Location

Accurate caller location in case of an emergency is one of the most significant pieces of information for emergency call takers.

Next Generation 112

NG112 architecture opens emergency services to today’s ways of communications in a standardised way.

Public Warning

Efficient, multi-channel Public Warning Systems allow public authorities to quickly alert the population of an ongoing crisis or imminent threat.

Emergency apps

EENA works on interoperability of Mobile emergency Apps.


EENA’s work on drones aims to improve public safety and enable spaces for emergency services to learn from each other.

Tech & Public Safety Programme

This programme intends to offer a platform where developers can present their product and get feedback from emergency services on their new solutions.

Artificial Intelligence

Artificial Intelligence (AI), and specifically Machine Learning (ML), are being tested an increasing number of fields, including data-centric environments.

Transnational Database

The Transnational Database is a single source reference for PSAPs in EU countries.
This database of long-numbers ensures that emergency services can communicate across borders.


Emergency services are not exempt from cyberattacks and should be ready to face such situation.

EENA meets Waze

EENA and Waze have entered into a partnership to understand and evaluate the use of Waze in emergency response scenarios.

Social media in crises

EENA has produced a series of documents and webinars dedicated to social media in emergency management (SMEM).