WELCOME TO
eena

EENA, the European Emergency Number Association, is a non-governmental organisation. Our mission is to contribute to improving people’s safety & security.

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EENA CONFERENCE & EXHIBITION 2022

Provisional programme is available and registrations are open
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NEW BLOG POST

A systematic approach to maintaining an high “Stridsvärde”
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Public Safety Answering Points: Global Edition 2021

Understanding PSAPs around the world has never been easier

MISSION & VISION

We have made our mission to improve the safety and security of the people in Europe
and beyond. How can citizens get the best help possible if they find themselves in an emergency? This is the question we continuously try to answer.

To that end, we want to be the organisation in the sector driving change and making an impact. What we do, we do it for the people we serve, and we never forget it. We intend to be a highly effective, efficient and fast-moving organisation, trusted and credible for our actions, intentions and results. 

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WHAT'S NEW

we focus on:

Advanced Mobile Location

Accurate caller location in case of an emergency is one of the most significant pieces of information for emergency call takers.

Next Generation 112

NG112 architecture opens emergency services to today’s ways of communications in a standardised way.

Public Warning

Efficient, multi-channel Public Warning Systems allow public authorities to quickly alert the population of an ongoing crisis or imminent threat.

Emergency apps

EENA works on interoperability of Mobile emergency Apps.

Drones

EENA’s work on drones aims to improve public safety and enable spaces for emergency services to learn from each other.

Tech & Public Safety Programme

This programme intends to offer a platform where developers can present their product and get feedback from emergency services on their new solutions.

Artificial Intelligence

Artificial Intelligence (AI), and specifically Machine Learning (ML), are being tested an increasing number of fields, including data-centric environments.

Transnational Database

The Transnational Database is a single source reference for PSAPs in EU countries.
This database of long-numbers ensures that emergency services can communicate across borders.

WHAT OUR COMMUNITY SAYS ABOUT US

EENA is one of the most energetic, dynamic and creative associations I have ever had the pleasure of working with, and has achieved immense good in terms of improving public safety across Europe. Long may its excellent work continue!

Emily Hough

Crisis Response Journal (CRJ)

EENA’s mission is to drive change that helps “improve the safety and security of people. ” It’s been extremely gratifying to work with an organization that is so open, trusted and effective, as EENA has been in, creating a platform for everyone involved in the public safety community and to provide a space for collaboration and learning.

Fiona Lee

Google

The cooperation with EENA is of immense importance for us as a manufacturer of communication solutions, as it enables us to ensure that our solutions are designed according to the actual needs of the Public Safety Community.

Markus Bornheim

Avaya

EENA is a great hub for us PSAP organisations! EENA has created natural meeting places, physically and virtually, where we can join, meet and exchange best practises and lessons learned.

Björn Skoglund

SOS Alarm, Sweden

Thanks to the transnational PSAP contact database managed by EENA, we have been able to help those that have faced emergencies outside Lithuania. We are proud of this partnership that results in saving lives.

Tadas Maroscikas

Lithuanian Emergency Response Centre

Working with EENA has been instrumental in the adoption of improved location determination information from mobile devices in Europe; today’s lives are being saved thanks to both the advocacy and networking opportunities that EENA provides.

Ed Parsons

Google

Integrating brand-new technology, like drones, into emergency response means we first have to understand how this technology will be used by public safety entities; learning about integration, deployment, tactical approach, data capturing and sharing, to best practices. EENA and DJI have been working on these questions for over two years to help educate and set standards.

Romeo Durscher

DJI