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Communication

NG112 interoperability testing: from Europe to USA

February 22, 2021
by Cristina Lumbreras Access to emergency servicesEmergency call centre technologyNext generation comms

Back in 2016, EENA and ETSI launched the first Next Generation 112 (NG112) Emergency Communications Plugtests. 5 years later, we’re going intercontinental. As today marks the kick-off of the fourth NG112 Plugtests, we look at why the event is so important and how it has evolved over the years.

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Töösaal-1 6.02.2015

Inside the emergency call centre: designing a PSAP

February 17, 2021
by EENA Emergency call centre operationsWell-being and mental health

There are always many factors to consider when designing a new building. Design becomes even more important when this building will be the place where emergency call-takers carry out lifesaving work.

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