Here were are! Today is the deadline for the 3,5-year long-period for the Member States of the European Union to deploy telephone-based public warning systems. However, public authorities should not limit themselves only to the legal mandate but rather make sure to get the best possible system to alert their population.
As we accelerate into a digital-first future, there are some jobs that can never be replaced. Emergencies happen all the time and the first responders are crucial players in controlling the damage and saving lives. Ambulance workers, firefighters, police officers; all these workers are needed in extraordinary times. And they are people, the same as the ones they’re saving. So who is helping them?
Emergency calls and communication technology have a close connection to each other. However, the rapid technological change and its application in public networks and internal companies complicate routing emergency calls from companies to the most appropriate PSAP.
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou.
One of the primary tasks of all emergency services is to ‘serve their communities’. But what does that mean and how do we know when we are doing it well?
Research on public safety requires collaboration among academic, industry, and government professionals to develop pragmatic solutions to real-world problems and, at the same time, explore future problems to prepare how to solve them. This blog post introduces collaborative research on public safety performed by the ISCRAM community. It suggests opportunities for public-safety professionals who would like to participate and shape this research to address timely issues related to emergency preparedness, response, and recovery.
We are aware of the importance of accessible emergency services and the legislative requirements placed on EU countries, but how are countries ensuring that these are put into practice? We hear the perspective of Kaili Tamm, advisor on 112 at the Estonian Ministry of Interior.
There are around one billion persons¹ with some form of disability in the world and over 100 million² live in Europe. Disability affects a high proportion of the population but are emergency services accessible to all? How can they ensure that all people can get help when they need it?
Back in 2016, EENA and ETSI launched the first Next Generation 112 (NG112) Emergency Communications Plugtests. 5 years later, we’re going intercontinental. As today marks the kick-off of the fourth NG112 Plugtests, we look at why the event is so important and how it has evolved over the years.