While safety for responders in any medical emergencies always should be a top priority, it is perhaps even more important if the responders are volunteer lay-persons or off duty medical staff.
Alexandra Olson, EENA’s EU Projects Officer, sat down with David Wales, a researcher involved in the EU-funded ENGAGE project, to talk about the policy recommendations that the project has produced, the role that his background in the UK Fire and Rescue Service played in their development, and what implications the recommendations have for emergency services and disaster management as a whole.
According to the current legal framework, access to emergency services revolves around number-based interpersonal communication services, which means the caller identity is one of the main attributes of the emergency call.
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