eCall is estimated to have the potential to save up to 2,500 lives annually. But one legacy issue remains: ensuring a callback service is possible.
NG112 with accessibility in mind
How can accessibility services be implemented in an NG112 system? The opinion of Gabriel Unterholzer.
Using live video features for emergency rescue: The eye-on-scene assessment in Italy, the importance of multimedia emergency communications
The modernisation of emergency communications requires a perfect balance of technology and human empathy. As underlined by the Next Generation 112 premises, more and more citizens expect to be supported by the emergency services through easy procedures and familiar tools.
Video calls and eye-on-scene technologies have already begun to build this reality, as evidenced by the stories of Patrick, a 2-year-old boy saved from choking, and of Alex, born thanks to remote support via video call.
Are we crossing the stream to get water?
Dispatchable location has over the years been one of the most prominent challenges for the public safety sector. Gustaf Nordenhök delves into this topic.
NG112 interoperability testing: from Europe to USA
Back in 2016, EENA and ETSI launched the first Next Generation 112 (NG112) Emergency Communications Plugtests. 5 years later, we’re going intercontinental. As today marks the kick-off of the fourth NG112 Plugtests, we look at why the event is so important and how it has evolved over the years.
Tomorrow’s ambulance – Technology: ally or enemy?
Technology is changing the world at a breakneck speed. In this ‘global village’, where everything is intertwined and everyone can interact, challenges are increasing in different fields of society. The public safety sector is no exception. What trends and opportunities are beginning to emerge? What are the challenges and threats that arise?