Recently, I was speaking to a colleague who reluctantly shared they were seeing a counsellor to deal with some issues. This long-tenured industry professional was struggling with being viewed differently. I applauded the courage the individual was showing and the leadership that was being demonstrated by the very act of seeking help.
There are always many factors to consider when designing a new building. Design becomes even more important when this building will be the place where emergency call-takers carry out lifesaving work.
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