On 16 December, the European Commission published a delegated regulation supplementing the European Electronic Communications Code (directive 2018/1972). The regulation contains more specific rules related to routing to the most appropriate PSAP, accessibility for people with disabilities, emergency caller location, and transition to IP.

In this webinar, we explored the changes made by the delegated regulation, the impact this will have on emergency communications, and EENA’s response (available here).


presented by


Benoit Vivier

Public Affairs Manager, EENA