25 March 2025 at 14:30 CET: Implementing real-time text (RTT) in PSAPs: Challenges, insights, and lessons learned

For Public Safety Answering Points (PSAPs) considering real-time text (RTT) implementation, many questions remain unanswered. While RTT is gaining attention, the key challenge lies in integrating it effectively into existing emergency communication systems.

This webinar will focus on native RTT implementation, which offers the most seamless and secure integration with PSAP operations. To provide practical insights, the webinar will include a first-hand account from Hrvatski Autoklub (HAK), which has successfully deployed Europe’s first complete RTT network for emergency services. Drawing from real-world experience, HAK will share the challenges faced during implementation and the results achieved by working with Beta 80 Group to integrate RTT into their operations.

This webinar is sponsored by Beta 80 Group. The webinar is open exclusively to public safety professionals and emergency service representatives.

Registration

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presenting

luca bergonzi

Luca Bergonzi

Business Senior Advisor – Emergency & Crisis Management, Beta 80 Group
Luca Bergonzi is a telecommunications engineer with experience in CAD systems, control room deployments, and emergency operations technologies. He specialises in managing national and international governmental projects, focusing on solution integration and public safety system implementation. At Beta 80 Group, he is in charge of the international business development and advising public authorities on the strategies to implement NG112, RTT and the newest technological standards for EU legislation compliance.

Goran Baotić

Head of ICT (CIO), Hrvatski Autoklub (HAK)