The Operations and Next Generation Committees of the European Emergency Number Association (EENA) have published their 112 Apps Document, in order to provide emergency services with a high level description of a common technical architecture for Apps providing access to emergency services.

The document describes the functional requirements, architecture and the minimum set of data to be sent by 112 smartphones Apps to the most appropriate emergency call centre in case of an urgent situation. Furthermore, this document offers an overview of some of the already available Apps for emergency services in Europe.

"We are delighted to release this unique reference document thanks to the contribution of our Operations and NG112 Committees members. EENA strongly believes that all emergency Apps have to work in a standardised way. The document emphasises the benefits of a harmonised functioning of the emergency services access Apps all over Europe", announces Cristina Lumbreras, EENA Technical Director.

112 Apps is a main topic on the agenda of the EENA Conference 2014 (April 2-4, Warsaw, Poland) which will be attended by 400 emergency services and industry representatives from all over Europe and beyond.

Download the EENA 112 Apps Document.