Draft programme published for NG112 and AI Days!
We are excited to share the draft programme for our NG112 and AI days! Our event on 4-5 December in Santa Cruz de Tenerife highlights key advancements in Next Generation 112 (NG112) and Artificial Intelligence, both shaping the future of emergency communications. On Day 1, we will explore the transition to NG112, covering the entire […]
EENA launches renewed certification programmes for PSAPs and TPSPs
EENA is launching newly updated certification programmes for PSAPs and TPSPs, designed to provide even greater value and support. The renewed programmes will be presented in two upcoming webinars. 14 October at 15:30 CEST: EENA Certification Programme for PSAPs This webinar will present the PSAP Certification Programme’s renewed standard and process. The renewed certification is […]
EENA 2025 Conference & Exhibition: Call for abstracts now open!
The EENA 2025 Conference & Exhibition, held in Helsinki from 9–11 April, will bring together experts from all over the world for insightful discussions, cutting-edge technologies and interesting networking opportunities. To help us build a great programme for the next EENA Conference, we would like to get your proposals for presentations. Submit your presentation proposal […]
112 AWARDS 2025: Submit your story!
We would like to inform you that EENA is considering having the 112 Awards Ceremony back in 2025, as part of our annual event (9-11 April 2025 in Helsinki). Since 2008, the 112 Awards Ceremony aims at rewarding citizens and public safety organisations that have done a small or big deed to help improve the […]
EENA Responds to European Commission White Paper on Digital Infrastructure Needs
The European Emergency Number Association (EENA) has submitted its official response to the European Commission’s consultation on the draft White Paper titled “How to Master Europe’s Digital Infrastructure Needs.” EENA welcomes the opportunity to contribute to this critical dialogue and emphasises the paramount importance of advanced digital infrastructure in enhancing emergency communications and ensuring the […]
French Authorities Misuse Cell Broadcast Technology to Send an “Extremely Serious” Alert Providing Information About the Paris Olympics in More Than Two Months
[Version en français après le texte en anglais] On 13 May 2024, authorities in Paris sent a message via cell broadcast to people in some parts of Paris to inform them about the security plan of the Paris 2024 Olympic Games. The cell broadcast message was labelled as “extremely serious”. Shortly after, “social media was […]
EENA Launches AI Special Project to Enhance Emergency Call Centres’ Efficiency
24 April 2024 – The European Emergency Number Association (EENA) is pleased to announce the official launch of its AI Special Project, an initiative set to run in seven European countries, including Finland, Sweden, Germany, North Macedonia, Italy, Spain, and Portugal. This collaborative effort brings together four companies in the field of AI technology – […]
Another delay in AML deployment in Poland
While we recognize the steps taken towards implementing a technology proven to save lives by providing accurate location data to emergency services, the timeline for the deployment of AML in Poland is a cause for significant concern.
EENA Turns 25!
Today, 12 March, the European Emergency Number Association (EENA 112) celebrates its 25th anniversary: a quarter of a century advocating for better public safety in Europe and beyond. Founded in 1999 by Olivier Paul-Morandini, EENA has been at the forefront of public safety and the transformation of emergency services to better meet the needs of […]
112 Day 2024: How Does Your Country Compare?
On 112 Day 2024, the European Emergency Number Association (EENA 112) has released a report, delving into how different European countries can improve in terms of their emergency response, as well as their strengths and adherence to mandatory EU legislation. Europe’s universal emergency number, 112, is a critical lifeline, connecting citizens to lifesaving services in […]